With a proven track record at Beyond Curves Fitness LLC, I excel in multi-tasking and effective communication, enhancing patient and client experiences across healthcare and fitness sectors. Leveraging strengths in EMR systems and group fitness, I've consistently driven positive outcomes, demonstrating professionalism and a proactive approach to exceed goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Beyond Curves Fitness LLC
Portland, OR
08.2020 - 10.2024
Taught high-energy, instructor-led exercise classes designed to improve cardiovascular health, muscular strength, and flexibility.
Developed class plans for each session based on fitness level of participants.
Demonstrated proper form and technique for exercises to ensure safety of participants.
Encouraged members to reach their fitness goals through motivation and positive reinforcement.
Provided personalized attention to individuals in the class to accommodate all levels of skill and ability.
Maintained accurate records of attendance and progress for each participant.
Incorporated music and rhythm into workouts to create an energetic and fun class atmosphere.
Developed and maintained positive relationships with participants to foster a supportive fitness community.
Fitness Coach
Power Sports Performance
Vancouver , WA
06.2023 - 07.2024
Provided one-on-one and group fitness instruction to individuals of all ages and abilities.
Developed customized workout plans tailored to clients' needs, goals, and physical capabilities.
Conducted orientations on proper use of exercise equipment and safety guidelines.
Monitored client progress and provided feedback to ensure desired results were achieved.
Created detailed reports documenting client progress over time.
Guided clients through safe workouts modified to match fitness levels and medical considerations, from obesity to hypertension, arthritis, sports injuries and post-surgeries.
Demonstrated stretching, cool-down and recovery techniques following workouts.
Identified different muscle groups and explained ways to strengthen specific muscles.
Fostered positive relationships with clients to encourage continual engagement and motivation.
Managed Care Coordinator
Oregon Health and Science University
10.2017 - 12.2023
Acquired required insurance authorizations and secured necessary insurance refferals
Initiated medical review process and handled miscellaneous duties related to patient care.
Work directly with insurance companies, the clinical staff, primary care providers, or specialists to supply the necessary information to appeal denied claims and/or authorization requests.
Coordinated with insurance companies and clinics to ensure accurate patient coverage information and authorization are in place.
Developed strategies to increase revenue through improved collections processes or other measures.
Patient Access Specialist
Oregon Health & Science University
09.2017 - 10.2017
Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions, and instructions. Registered new patients admitted for short stay and day surgery.
Maintained accurate records of patient registration information in electronic health record system.
Thoroughly explaining hospital terms and agreements, and obtaining necessary signatures from patients.
Ensured all required forms were completed accurately prior to patient visit.
Referral Coordinator
Women’s Healthcare Associates
Portland, OR
07.2015 - 08.2017
Oversaw the processing of all incoming specialist and PCP referrals.
Track all incoming referrals to ensure the patient is scheduled in a timely manner, and patient care is coordinated between primary care and specialists.
Verify insurance, and obtain the appropriate insurance authorizations needed.
Communicated regularly with patients regarding their care plans following a referral.
Conducted outreach to community providers for referrals and resources.
Participated in regular meetings to discuss referral strategies, network expansion, and program performance metrics.
Medical Receptionist
Women’s Healthcare Associates
Portland, OR
07.2013 - 07.2015
Greeted and checked in patients, updating patient information in computer system.
Scheduling patient appointments.
Facilitated clear communication between patients and healthcare providers.
Sorted mail efficiently. Addressed questions from individuals entering the office.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Tracking attendance for all centering pregnancy patients through an Excel spreadsheet.
Contacted newly pregnant patients to remind about upcoming first appointments.
Returned patient calls after reviewing voice messages.
Responsible for unlocking and securing clinic on Saturdays.
Cosmetic Representative
Macy’s
Clackamas, OR
11.2012 - 06.2013
Conducted service consultations to assess customers' preferences and needs.
Partnered with the Sales Manager and Counter Managers to identify business-driving opportunities and inventory needs.
Developed a repeat business customer base to regularly communicate about upcoming events, new merchandise receipts, and products.
Provided an exceptional customer experience by ensuring that customers were always the priority.
Maintained current product knowledge to increase sales by educating and assisting the customer in making the best choice.
Surpassed counter objectives regularly.
Handled processing for new receipts, damaged items, testers, and vendor returns.
Caregiver
Washington Department of Aging and Disability
Vancouver, WA
07.2010 - 07.2011
Assisted the client with activities of daily living, such as cooking and cleaning, and provided assistance with transferring, including moving in and out of baths, a wheelchair, and a car.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Implemented and supported care plans, provided by the agency.
Monitored vital signs including blood pressure, temperature and pulse rate.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Education
Personal Training Certification -
National Academy of Sports Medicine
Portland, OR
10-2024
Bachelors of Healthcare Administration -
Warner Pacific College
Portland, OR
08.2015
Associates of General Studies -
Portland Community College
Portland, OR
05.2010
CNA 1 -
Care givers Northwest Institute
Portland, OR
04.2010
Skills
Multi-tasking
Effective communication
Prioritizing
Organizing
Mindfulness of patient experiences
Professionalism
Tactfulness
Word processing
Power Point
Excel
Experience using EMR systems
Great organizational skills
Anatomy & Physiology education
Muscle recovery and rehab
Group fitness
Anatomy
CPR training
Strength training expertise
Exercise programming
Certification
National CPR Foundation ID#: AC4A26
June 2024
Timeline
Fitness Coach
Power Sports Performance
06.2023 - 07.2024
Group Fitness Instructor
Beyond Curves Fitness LLC
08.2020 - 10.2024
Managed Care Coordinator
Oregon Health and Science University
10.2017 - 12.2023
Patient Access Specialist
Oregon Health & Science University
09.2017 - 10.2017
Referral Coordinator
Women’s Healthcare Associates
07.2015 - 08.2017
Medical Receptionist
Women’s Healthcare Associates
07.2013 - 07.2015
Cosmetic Representative
Macy’s
11.2012 - 06.2013
Caregiver
Washington Department of Aging and Disability
07.2010 - 07.2011
Personal Training Certification -
National Academy of Sports Medicine
Bachelors of Healthcare Administration -
Warner Pacific College
Associates of General Studies -
Portland Community College
CNA 1 -
Care givers Northwest Institute
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