Dailakeisha Scott
Hot Springs,AR
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
12
12
years of professional experience
Work History
Paraprofessional
Hot Springs School District
08.2021 - 06.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Enforced rules and instructions to maintain discipline.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Family Services Worker
Head Start Program
11.2020 - 07.2021
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Census Enumerator
Census Bureau
08.2020 - 10.2020
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Communicated with Census takers via phone to answer questions and expedite process.
- Obtained updated contact information from all subjects and verified data for accuracy.
Retail Sales Consultant
AT&T
10.2018 - 06.2019
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Managed cash register after end of shift to balance and record accurate transactions.
- Determined solutions for clients promptly and professionally.
Sales Support Specialist
AT&T
12.2015 - 10.2018
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Prepared and presented sales reports and customer profiles to upper management.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Automated Logistical Specialist 92A
National Guard
10.2011 - 10.2017
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Education
Bachelor of Arts - Psychology
Henderson State University
Arkadelphia, AR12.2019
Skills
- Conflict Resolution Techniques
- Activity Planning
- Ticket Printing
- Logistics Reporting
- Productivity Maximization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Timeline
Paraprofessional
Hot Springs School District
08.2021 - 06.2023
Family Services Worker
Head Start Program
11.2020 - 07.2021
Census Enumerator
Census Bureau
08.2020 - 10.2020
Retail Sales Consultant
AT&T
10.2018 - 06.2019
Sales Support Specialist
AT&T
12.2015 - 10.2018
Automated Logistical Specialist 92A
National Guard
10.2011 - 10.2017
Bachelor of Arts - Psychology
Henderson State University
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