Hi, I’m
Daybel Pacheco-Vásquez
The Bronx,NY
"The more you like yourself, the less you are like anyone else, which makes you unique."
Walt Disney
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
years of professional experience
Work History
NYC Department Of EducationThe Bronx, NY
Paraprofessional
02.2019 - 09.2023
Job overview
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Tailored lesson plans for 16 students with emotional and cognitive disabilities.
- Collaborated with approximately 9 parents and guardians to increase support and provide best learning environment.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Took part in professional development workshops to boost skills.
- Developed and implemented strategies to improve student engagement.
- Collaborated with instructors to develop engaging lesson plans.
- Prepared reports and maintained administrative records.
Starbucks CoffeeNew York, NY
Assistant Manager
09.2008 - 02.2019
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed weekly inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored 3 team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired five employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
Education
John F. Kennedy High School The Bronx, NY
High School Diploma
06.2006
Skills
- POS systems operations
- Order management
- Employee scheduling
- New-Hire Training
- Stocking and Replenishing
- Staff Training
- Customer Relations
- Order Fulfillment
- Microsoft Word
- Professional Telephone Demeanor
- Billing Adjustments and Refunds
- Strong Analytical and Problem-Solving Skills
- Interdisciplinary team collaboration
- Conflict resolution techniques
- Store Maintenance
- Social development and integration
- Group and individual instruction
- IEP Familiarity
- Special Education
- Social Integration
- Teacher Assistance
- Lesson Planning
- Conflict Resolution Techniques
- Classroom Management
- Crisis Management
- Activity Planning
- Behavior Improvements
- Bilingual in Spanish and English
Languages
Spanish
Native Language
English
Native Language
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Paraprofessional
NYC Department Of Education
02.2019 - 09.2023
Assistant Manager
Starbucks Coffee
09.2008 - 02.2019
John F. Kennedy High School
High School Diploma