Taylor Carpenter
Evanston,IL
Summary
Driven professional with a diverse background, including a pivotal role at School District 65, where I enhanced educational programs and student support. Excelled in relationship building, classroom support, and implementing effective management strategies. Proven track record in improving operational efficiency and fostering academic growth, showcasing a blend of hard and soft skills to drive success.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Paraprofessional
School District 65
Evanston, Illinois
08.2023 - Current
- Provided guidance to students in the classroom setting.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Ensured that all safety regulations were followed in the classroom environment.
- Collaborated with special education staff to develop Individualized Education Plans.
Caregiver
State of Illinois-Department of Human Services
Chicago, IL
10.2021 - Current
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
General Manager
Potbelly
Glenview, Illinois
09.2018 - 05.2021
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Assistant Manager
Potbelly's Sandwich Shop
Evanston, Illinois
02.2013 - 09.2018
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Ensured compliance with safety regulations and company policies.
Cashier
McDonald's Restaurant
Chicago, IL
03.2012 - 02.2013
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of General Studies - Sterile Processing
Triton College
River Grove05-2025
Medical Scribe - Clinical Medical Assisting
Triton College
River Grove08.2023
High School Diploma -
Evanston Township Highschool
Evanston, IL01.2011
Skills
- Relationship building and management
- Meal planning and preparation
- Medical Records Management
- Community integration
- New-Hire Training
- POS systems operations
- Cash Management
- Purchasing and product sourcing
- Sales forecasting
- Documentation
- Social support
- Classroom support
- Educational assistance
- Academic tutoring
- Child development
Certification
Medical Scribe
Languages
Spanish, Intermediate
Languages
Spanish
Limited
Timeline
Paraprofessional
School District 65
08.2023 - Current
Caregiver
State of Illinois-Department of Human Services
10.2021 - Current
General Manager
Potbelly
09.2018 - 05.2021
Assistant Manager
Potbelly's Sandwich Shop
02.2013 - 09.2018
Cashier
McDonald's Restaurant
03.2012 - 02.2013
Associate of General Studies - Sterile Processing
Triton College
Medical Scribe - Clinical Medical Assisting
Triton College
High School Diploma -
Evanston Township Highschool
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