Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
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Dailyn Wright

Newnan,GA

Summary

Dynamic customer service professional with a proven track record at Uhaul Moving And Storage, excelling in complaint resolution and transaction processing. Adept at enhancing client relations and streamlining operations, I leverage effective communication and a calm demeanor to deliver exceptional service and foster positive customer experiences.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Uhaul Moving And Storage
Newnan, USA
06.2018 - Current
  • Assisted customers with reservations and inquiries regarding moving services.
  • Provided support in managing rental equipment and storage unit availability.
  • Maintained accurate records of transactions and customer interactions daily.
  • Collaborated with team members to streamline services processes and improve efficiency.
  • Responded promptly to customers' emails and phone calls during business hours.
  • Provided excellent custom service to resolve customer complaints in a timely manner.
  • Handled cash transactions accurately while following company financial procedures.

Customer Service Cashier

Cracker Barrel
Newnan, USA
09.2024 - 12.2024
  • Handled returns and exchanges according to store policy.
  • Stocked shelves and ensured product availability for customers.
  • Resolved customers complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Customer Service Cashier

Dollar General
Carrollton, USA
05.2022 - 10.2024
  • Operated the cash register and processed customer transactions efficiently.
  • Assisted customers in locating products and answering inquiries.
  • Maintained a clean and organized checkout area for optimal service.
  • Greeted customers and provided friendly customer service.
  • Collaborated with team members to enhance customer experience.

Education

High School -

East Coweta High School
Newnan, GA
05.2019

Some College (No Degree) - Art History

Reinhardt University
Waleska, GA

Skills

  • Customer service
  • Complaint resolution
  • Transaction processing
  • Team collaboration
  • Effective communication
  • Scheduling
  • Inbound and outbound calling
  • Problem solving
  • Record management
  • Client relations
  • Reservation management
  • Customer relationship management
  • Attention to detail
  • Relationship building
  • Calm demeanor

References

References available upon request.

Timeline

Customer Service Cashier

Cracker Barrel
09.2024 - 12.2024

Customer Service Cashier

Dollar General
05.2022 - 10.2024

Customer Service Representative

Uhaul Moving And Storage
06.2018 - Current

High School -

East Coweta High School

Some College (No Degree) - Art History

Reinhardt University
Dailyn Wright