Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dailys Porro

Miami,FL

Summary

Dynamic administrative professional with a proven track record at Miami Management, excelling in customer service and data entry. Skilled in enhancing team collaboration through digital tools and maintaining confidentiality. Recognized for fostering positive client relationships and optimizing workflow, ensuring efficient operations and a welcoming environment.

Work History

Administrative Assistant

Miami Management
  • Managed scheduling and calendar coordination for executive team.
  • Assisted in preparing reports and presentations for stakeholder meetings.
  • Implemented digital tools to enhance team collaboration and task tracking.
  • Maintained confidentiality of sensitive information while handling administrative tasks.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Costumer Service Staff

Publix Grocery Store
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
  • Maintained store cleanliness and organization, contributing to a welcoming environment for shoppers.
  • Collaborated with team members to restock shelves, ensuring product availability and presentation standards.
  • Addressed customer complaints promptly, resolving issues to foster positive relationships and satisfaction.
  • Learned product details and promotions to effectively communicate benefits to customers during interactions.

Front Desk Receptionist

Dyke Industries Inc
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls efficiently to appropriate departments.
  • Scheduled appointments and maintained calendar for executive staff, optimizing workflow.
  • Processed incoming and outgoing mail, ensuring timely delivery of correspondence.

Education

High School Diploma -

Southwest Miami Senior Highschool
8855 Sw 50th Terrace, Miami, FL, 33165
07.2016

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Miami Management

Costumer Service Staff

Publix Grocery Store

Front Desk Receptionist

Dyke Industries Inc

High School Diploma -

Southwest Miami Senior Highschool

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