DAIMESIA ADAMS
Bartlett,TN
Summary
Driven and detail-oriented healthcare professional with a Bachelor's degree in Health Information Management and an Associate's degree in Medical Billing and Coding. Known for strong analytical skills, accuracy, and a commitment to delivering exceptional patient and administrative support in fast-paced healthcare environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Care Coordinator
Midsouth Pain Treatment Center
02.2026 - 05.2026
- Coordinated patient schedules and appointments, enhancing overall clinic efficiency.
- Facilitated communication between patients and healthcare providers, improving care continuity.
- Assisted in managing patient inquiries, providing timely information and support.
- Documented patient interactions accurately in electronic health record systems.
- Coordinated follow-up appointments and pre-operative requirements for patients.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Medical Receptionist
Fast Pace Health
09.2023 - 01.2026
- Managed patient check-in and scheduling using electronic health record systems.
- Processed insurance verifications and maintained accurate patient records for compliance.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Assisted in training new receptionists on office procedures and customer service standards.
- Monitored office supplies inventory, ensuring availability of necessary materials for operations.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Administrative Coordinator
SEMRHI
01.2020 - 08.2023
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
Patient Registrar
Merit Health Wesley
07.2017 - 01.2020
- Facilitated patient check-in processes, ensuring accuracy of registration information and insurance verification.
- Coordinated communication between patients and healthcare providers, improving appointment scheduling efficiency.
- Managed electronic health record updates, enhancing data integrity and accessibility for clinical staff.
- Trained new staff on registration systems and procedures, fostering a collaborative work environment.
- Managed patient registration process, ensuring accurate data entry and compliance with hospital protocols.
- Coordinated insurance verification, streamlining pre-admission procedures for efficient patient flow.
Education
High School Diploma -
Provine High School
Jackson, MS05-2017
Medical Assisting - Medical Assisting
Concorde Career College
Memphis, TN10-2025
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL07-2024
Bachelor of Science - Health Information Management
The University of Southern Mississippi
Hattiesburg, MS12-2022
Skills
- Patient scheduling
- EMR software
- Insurance verification
- ICD-10 knowledge
- CPT coding
- Medical terminology
- Patient confidentiality
- Healthcare administration
- Organizational skills
- Customer service
- Patient relations
- Critical thinking skills
Certification
BLS Provider (CPR & AED) Certification- American Heart Association
Valid Through: July 2027
Timeline
Patient Care Coordinator
Midsouth Pain Treatment Center
02.2026 - 05.2026
Medical Receptionist
Fast Pace Health
09.2023 - 01.2026
Administrative Coordinator
SEMRHI
01.2020 - 08.2023
Patient Registrar
Merit Health Wesley
07.2017 - 01.2020
Medical Assisting - Medical Assisting
Concorde Career College
High School Diploma -
Provine High School
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Bachelor of Science - Health Information Management
The University of Southern Mississippi