Sara Nodine
Colts Neck,N.J.
Summary
Motivated Patient Representative with expertise in case management and service coordination. Skilled in resolving patient inquiries and enhancing access to care. Experienced in team development and conflict resolution, contributing to a collaborative and efficient work environment.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Schweiger Dermatology
Freehold, New Jersey
02.2023 - Current
- Coordinated patient appointments and managed scheduling for dermatology consultations.
- Scheduled appointments for patients and coordinated follow-up visits.
- Addressed patient inquiries and provided essential information to enhance care experience.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Assisted healthcare providers by preparing patient charts and updating medical records.
- Processed patient intake information and updated medical records prior to treatment.
- Facilitated insurance verification processes for patient treatments and procedures.
- Educated patients on pre- and post-procedure care instructions effectively.
- Fostered strong relationships with patients to improve satisfaction and support during treatment.
- Liaised with patients, doctors, and staff to assess medical charts and ensure effective communication.
Full-time toddler care
Kindercare
Aberdeen
11.2021 - 11.2022
- Executed day-to-day duties with precision to ensure smooth operations.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Proposed innovative ideas and solutions that improved team collaboration and effectiveness.
Full-time pre-school childcare education & activities
The Goddard School
Freehold, N.J.
12.2020 - 03.2021
- Received recognition from management for delivering exceptional customer service, enhancing client satisfaction.
- Used various software and tools to streamline processes, improving workflow efficiency.
- Supported and guided colleagues, fostering a collaborative work environment.
- Coordinated efforts with cross-functional teams to meet project objectives and enhance teamwork.
Responsible for the total care of all infants
The Lincroft Center for Children
Lincroft, N.J.
08.2019 - 03.2020
- Provided total care for all infants in our care.
- Assisted with diaper changes and facilitated toileting needs to ensure comfort and hygiene for infants.
- Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
- Sanitized toys, equipment, supplies and surfaces regularly.
- Maintained cleanliness and safety of classroom materials and play areas.
- Developed engaging lesson plans for infants based on developmental milestones.
- Developed gross motor skills through playtime activities like crawling, walking, running, and jumping, fostering physical development.
- Engaged infants in conversations to promote language development and enhance communication skills.
- Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
- Established positive relationships with families by communicating regularly about their child's progress.
- Provided full-time childcare support for working parents, ensuring a safe and nurturing environment.
Activity Director
The Chelsea of Tipton Falls
Tipton Falls, N.J.
02.2019 - 07.2019
- Facilitated daily social and recreational events, promoting engagement and well-being among residents.
- Provided nursing home residents with activities to keep them engaged.
- Adapted existing activities or developed new ones to meet the changing needs of participants.
- Coordinated volunteer efforts, increasing resident participation in activities and fostering community connections.
- Trained new team members on activity planning and execution protocols.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Conducted cognitive assessments of residents before program enrollment.
Education
Academic Diploma -
Colts Neck High School
Colts Neck, N.J.06.2015
Skills
- Computer knowledge
- Patient scheduling
- Insurance verification
- Patient education
- Healthcare customer service
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Relationship building
- Patient outreach and Follow-up
- Medical record requests
- Patient care coordination
- Customer service
- Organizational skills
- Documentation
- Multitasking
- Verbal and written communication
- Scheduling
- Strategic planning
- Patient relations
- Works well with others
- Good communication skills
Timeline
Patient Care Coordinator
Schweiger Dermatology
02.2023 - Current
Full-time toddler care
Kindercare
11.2021 - 11.2022
Full-time pre-school childcare education & activities
The Goddard School
12.2020 - 03.2021
Responsible for the total care of all infants
The Lincroft Center for Children
08.2019 - 03.2020
Activity Director
The Chelsea of Tipton Falls
02.2019 - 07.2019
Academic Diploma -
Colts Neck High School