Daina Burks
Joelton,TN
Summary
Experienced with managing extensive administrative duties to support office efficiency and executive needs. Utilizes strong organizational and communication skills to ensure smooth operations and team coordination. Track record of proficient document management and effective scheduling to enhance productivity.
Overview
8
8
years of professional experience
Work History
ASA 2
Tennessee Department of Environment and Conservation Air Pollution Control
01.2023 - Current
- I am currently an ASA 2
Vital Records Information Assistant
State of TN
03.2020 - 01.2023
- Assist with the data quality code tables within the VRISM system.
- Assist with stakeholder questions, electronic forms, proper documentation, per Tennessee State laws and codes.
- Work with customers via phone, email, Zendesk, and Microsoft Teams.
- Manage the Certificate.health email account, where the Voluntary Acknowledgement of Paternity forms are sent. They are printed, reviewed for accuracy, and registered.
- Collaborate with birth clerks and midwives, physicians, medical examiner, funeral home staff.
- Key Marriage and Divorce certificates for registration, contact county clerks and attorneys to resolve any problems.
- Assist doctors and funeral homes with getting death certificates registered in the VRISM system and work with the VRISM team.
Patient Access / Emergency Dept
Northcrest Medical Ctr
05.2017 - 02.2020
- Greeted and registered patients.
- Verified and processed medical insurance.
- Patient registration, insurance verifications, outpatient scheduling.
- PBX operator accounts receivable
Education
GED -
Hi Point
Ohio01-1981
Skills
- Record preparation
- Billing and invoicing
- File organization
- Administrative support
- Minute taking
- Records management
Timeline
ASA 2
Tennessee Department of Environment and Conservation Air Pollution Control
01.2023 - Current
Vital Records Information Assistant
State of TN
03.2020 - 01.2023
Patient Access / Emergency Dept
Northcrest Medical Ctr
05.2017 - 02.2020
GED -
Hi Point