Dainia Higgins
Elkton,MD
Summary
Business-savvy with excellent decision-making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Director's Secretary
Coppin State University
06.2023 - Current
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
Desk Assistant
Coppin State University
08.2022 - 06.2023
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Research for Undergraduates
Lafayette College
06.2022 - 07.2022
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
Education
Bachelor of Science - Mathematics
Coppin State University
Baltimore, MD05.2024
High School Diploma -
Elkton High School
Elkton, MD06.2019
Skills
- Spreadsheet Creation
- Advanced Excel Spreadsheet Functions
- Office Supplies and Inventory
- Goal Minded
- Fast Learner
- Time Management
Timeline
Director's Secretary
Coppin State University
06.2023 - Current
Desk Assistant
Coppin State University
08.2022 - 06.2023
Research for Undergraduates
Lafayette College
06.2022 - 07.2022
Bachelor of Science - Mathematics
Coppin State University
High School Diploma -
Elkton High School
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