Dai'on Miller
Hollywood,FL
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Conversion Media Group
Lauderdale Lakes, FL
03.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education Counselor
Sunshine After School Program
Lauderdale Lakes, FL
03.2022 - 03.2023
- Provided guidance and support to students in a safe, nurturing environment.
- Organized and implemented educational activities, such as games, arts and crafts projects, music lessons, sports competitions.
- Facilitated positive interactions between students of diverse backgrounds.
- Supervised individual and group activities in the after-school program.
- Monitored student behavior during recreational activities and provided appropriate feedback when necessary.
Customer Service Associate
Domino's Pizza
Hallandale, FL
04.2020 - 05.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Ensured that all foods were prepared according to health department regulations.
Warehouse Associate
Walmart
Hollywood, FL
01.2020 - 04.2020
- Maintained accurate inventory records through manual and computerized systems.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2022
Skills
- Call Management
- Product Knowledge
- Inbound and Outbound Calling
- Call center experience
- Order Fulfillment
- Shipment Palletization
- Loading and unloading
- Fast-Paced Environment
- Team Oriented
- Cleaning and sanitation
- Pupil supervision
- Activity Planning
- Social and academic development
Affiliations
- Hollywood Central Elementary (Community Service 200+ Hours)
Timeline
Customer Service Representative
Conversion Media Group
03.2023 - Current
Education Counselor
Sunshine After School Program
03.2022 - 03.2023
Customer Service Associate
Domino's Pizza
04.2020 - 05.2022
Warehouse Associate
Walmart
01.2020 - 04.2020
High School Diploma -
Hollywood Hills High School
Similar Profiles
Qasim M WhiteheadQasim M Whitehead
Online Sales Agent at Conversion Media GroupOnline Sales Agent at Conversion Media Group
Amanda GallmonAmanda Gallmon
Marketing Agent at Conversion Media GroupMarketing Agent at Conversion Media Group
Amanda HicksAmanda Hicks
Marketing Agent at Conversion MediaMarketing Agent at Conversion Media