Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daiquan Causey

Oaklyn,NJ

Summary

Dynamic Food and Beverage Manager with a proven track record at Wawa, excelling in operations oversight and service delivery management. Expert in resolving customer complaints and enhancing service quality, demonstrated through rigorous sanitation standards and effective staff training. Skilled in both cost control and fostering positive, customer interactions, showcasing a blend of hard and soft skills. Very Good manager who cares for my team and always treats every team member with respect.

Overview

9
9
years of professional experience

Work History

Food and Beverage Manager

Wawa
10.2015 - Current
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Resolved customer complaints involving food or beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

Education

Associate In Liberal Arts - Education

Theif River Falls Technical And Community College
Theif River Falls, Mn

Skills

  • Cost Control
  • Service Delivery Management
  • Operations Oversight
  • Sanitation Standards
  • Food and Beverage Operations
  • Ordering Supplies
  • Quality Control
  • Portion Control

Timeline

Food and Beverage Manager

Wawa
10.2015 - Current

Associate In Liberal Arts - Education

Theif River Falls Technical And Community College

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Daiquan Causey