Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisha Howard

Frisco,TX

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail , fulfillment service and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Walgreens
07.2022 - 12.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Followed procedures at all times for personal and team safety.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.

Stocking Associate

Lowe's Home Improvement
08.2020 - 06.2022
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Collaborated with team members to maintain a clean, organized work environment.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Customer Service Representative

Walmart
04.2019 - 07.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High school diploma or GED -

Penn Foster High School
Scranton, PA
08.2019

Skills

  • Teamwork and Collaboration
  • Willing to Learn
  • Product Packaging
  • Team Leadership
  • Customer Service

Timeline

Fulfillment Associate

Walgreens
07.2022 - 12.2023

Stocking Associate

Lowe's Home Improvement
08.2020 - 06.2022

Customer Service Representative

Walmart
04.2019 - 07.2020

High school diploma or GED -

Penn Foster High School
Daisha Howard