Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daishon Roberts

Customer service
Valley View,OH
Daishon Roberts

Summary

Dependable professional value to any team operations and customer service. Skilled in effective communication and leadership, with a commitment to reliability and adaptability under stress. Eager to contribute to a dynamic team environment.

Overview

15
years of professional experience
1
Certification

Work History

Military
Marine Corps Base Camp Lejeune

Marine Corps Recruit
05.2022 - Current

Job overview

  • Supported team operations through effective communication and collaboration.
  • Conducted drills to enhance teamwork and individual performance skills.
  • Engaged in problem solving discussions with peers for mission success.
  • Mentored junior Marines on professional development topics.
  • Provided leadership, guidance and mentorship to junior consultants.
  • Operated successfully under a wide range of lighting, weather and stress conditions to complete missions.
  • Enforced safety regulations to ensure a secure training environment for all personnel.
  • Received orders from chain of command and relayed them appropriately.

Notre Dame University
Euclid

Dishwasher
08.2021 - 12.2021

Job overview

  • Ensured cleanliness of dishes, utensils, and kitchen equipment to support kitchen operations.
  • Operated dishwashing machines for thorough cleaning, contributing to a hygienic kitchen environment.

Hanini subs
Garfield Heights

Assistant Store Manager
03.2019 - 05.2021

Job overview

  • Supervised daily store operations,
  • Trained and mentored new staff
  • Operated cash registers and promptly resolved discrepancies.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained a clean environment
  • Prepared a variety of dishes following standardized recipes and presentation guidelines.
  • Stocked shelves with merchandise in compliance with store layout plans.
  • Maintained cleanliness of dishes, utensils, and kitchen equipment consistently.

Little Caesars
Garfield Heights

Crew Member
01.2018 - 03.2019

Job overview

  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepared pizzas and other menu items following standard recipes.
  • Maintained cleanliness and organization of kitchen area.
  • Operated cash register
  • Assisted in inventory management
  • Trained new crew members
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Customer Contact Channels
Garfield Heights

Lawn Mower
01.2011 - 01.2019

Job overview

  • Operated mowers to maintain landscaping for residential properties.
  • Assisted customers with lawn care inquiries and service requests promptly.
  • Monitored lawn conditions and reported issues to management for resolution.
  • Raked and removed leaves, blowing debris from sidewalk and parking areas.
  • Cleaned lawn mowers after each use according to manufacturer specifications.

Education

Garfield Heights High School
Garfield Heights, OH

High School Diploma
05-2021

University Overview

Skills

  • Safety enforcement
  • Tactical planning
  • Problem solving
  • Risk assessment
  • Team leadership
  • Mentorship
  • Teamwork and cooperation
  • Effective communication
  • Customer relationship management
  • Customer service
  • Adaptability to stress
  • Reliability
  • Professional demeanor
  • Interpersonal skills
  • Active listening
  • Patience and perseverance

Certification

Veteren

Timeline

Marine Corps Recruit
Military
05.2022 - Current
Dishwasher
Notre Dame University
08.2021 - 12.2021
Assistant Store Manager
Hanini subs
03.2019 - 05.2021
Crew Member
Little Caesars
01.2018 - 03.2019
Lawn Mower
Customer Contact Channels
01.2011 - 01.2019
Garfield Heights High School
High School Diploma
Daishon RobertsCustomer service