Dependable professional value to any team operations and customer service. Skilled in effective communication and leadership, with a commitment to reliability and adaptability under stress. Eager to contribute to a dynamic team environment.
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Hi, I’m
Daishon Roberts
Customer service
Valley View,OH
Summary
Overview
15
years of professional experience
1
Certification
Work History
MilitaryMarine Corps Base Camp Lejeune
Marine Corps Recruit
05.2022 - Current
Job overview
- Supported team operations through effective communication and collaboration.
- Conducted drills to enhance teamwork and individual performance skills.
- Engaged in problem solving discussions with peers for mission success.
- Mentored junior Marines on professional development topics.
- Provided leadership, guidance and mentorship to junior consultants.
- Operated successfully under a wide range of lighting, weather and stress conditions to complete missions.
- Enforced safety regulations to ensure a secure training environment for all personnel.
- Received orders from chain of command and relayed them appropriately.
Notre Dame UniversityEuclid
Dishwasher
08.2021 - 12.2021
Job overview
- Ensured cleanliness of dishes, utensils, and kitchen equipment to support kitchen operations.
- Operated dishwashing machines for thorough cleaning, contributing to a hygienic kitchen environment.
Hanini subsGarfield Heights
Assistant Store Manager
03.2019 - 05.2021
Job overview
- Supervised daily store operations,
- Trained and mentored new staff
- Operated cash registers and promptly resolved discrepancies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained a clean environment
- Prepared a variety of dishes following standardized recipes and presentation guidelines.
- Stocked shelves with merchandise in compliance with store layout plans.
- Maintained cleanliness of dishes, utensils, and kitchen equipment consistently.
Little CaesarsGarfield Heights
Crew Member
01.2018 - 03.2019
Job overview
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared pizzas and other menu items following standard recipes.
- Maintained cleanliness and organization of kitchen area.
- Operated cash register
- Assisted in inventory management
- Trained new crew members
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Customer Contact ChannelsGarfield Heights
Lawn Mower
01.2011 - 01.2019
Job overview
- Operated mowers to maintain landscaping for residential properties.
- Assisted customers with lawn care inquiries and service requests promptly.
- Monitored lawn conditions and reported issues to management for resolution.
- Raked and removed leaves, blowing debris from sidewalk and parking areas.
- Cleaned lawn mowers after each use according to manufacturer specifications.
Education
Garfield Heights High SchoolGarfield Heights, OH
High School Diploma
05-2021
University Overview
Skills
- Safety enforcement
- Tactical planning
- Problem solving
- Risk assessment
- Team leadership
- Mentorship
- Teamwork and cooperation
- Effective communication
- Customer relationship management
- Customer service
- Adaptability to stress
- Reliability
- Professional demeanor
- Interpersonal skills
- Active listening
- Patience and perseverance
Certification
Veteren
Timeline
Marine Corps Recruit
Military
05.2022 - Current
Dishwasher
Notre Dame University
08.2021 - 12.2021
Assistant Store Manager
Hanini subs
03.2019 - 05.2021
Crew Member
Little Caesars
01.2018 - 03.2019
Lawn Mower
Customer Contact Channels
01.2011 - 01.2019
Garfield Heights High School
High School Diploma