Overview
Work History
Education
Skills
Timeline
Generic

Daisy A Alcaraz

Bellflower,CA

Overview

7
7
years of professional experience

Work History

Customer Service Representative-Call Center

DENTAL LABORATORY CONCEPTS
Hawthorne, CA
07.2017 - 09.2019
  • Assist dental offices in requesting Fed-Ex Pick-ups
  • Assist dental offices in requesting supplies
  • Data Entry
  • Provide dental offices with ETA’s for their lab cases

Customer Service Representative-Call Center

ALL NIPPON AIRWAYS
Torrance, CA
03.2017 - 07.2017
  • Make flight reservations
  • Assist passengers with their flight reservation
  • Modify flight reservations
  • Provide general information on airport procedures, customs and immigration protocols, and needed documentation

Customer Service Representative-Call Center

DIAGNOSTICS LABORATORY AND RADIOLOGY
Burbank, CA
05.2016 - 12.2016
  • Place orders for patients who require laboratory, x-ray, and ultrasound services
  • Assisting nurses with procuring results
  • Assist nurses with ordering supplies for their facilities
  • Relay messages to managers

Lead Customer Service Representative

MICHEALS ARTS AND CRAFTS
Los Angeles, CA
08.2012 - 10.2015
  • Cashier
  • Sales Associate - Assist Customer
  • Handle complaints in professional manner
  • Answer phone calls during peak times

Education

Associate Of Science - Diagnostic Medical Sonography

National Polytechnic College
Lakewood, CA

High School Diploma -

Eaglecrest High School
Centennal, CO
01.2011

Skills

Bilingual: English/Spanish

Customer Service and Support

Detail - oriented individual

Strong team player attitude

Ability to multi-task efficiently

Microsoft Office and Windows XP

Type speed 40wpm

Timeline

Customer Service Representative-Call Center

DENTAL LABORATORY CONCEPTS
07.2017 - 09.2019

Customer Service Representative-Call Center

ALL NIPPON AIRWAYS
03.2017 - 07.2017

Customer Service Representative-Call Center

DIAGNOSTICS LABORATORY AND RADIOLOGY
05.2016 - 12.2016

Lead Customer Service Representative

MICHEALS ARTS AND CRAFTS
08.2012 - 10.2015

High School Diploma -

Eaglecrest High School

Associate Of Science - Diagnostic Medical Sonography

National Polytechnic College
Daisy A Alcaraz