Jashira Ilarraza
Bronx,NY
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Customer Service Call Center Representative
Urban Health Plan, Inc
Bronx, NY
02.2023 - 02.2025
- Took vitals, hearing, vision examination
- Collecting and preparing laboratory specimens such as blood work, Rapid Strep, Urine Dipstick
- Answers high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards.
- Assisted in patient intake, ensuring accurate collection of medical histories and insurance information.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Trained new staff on procedures and best practices, fostering a collaborative team environment.
Medical Assistant/Scribe
Advanced Dermatology Associates
New York, NY
10.2019 - 06.2021
- Assisting the Physician with patient care and medical procedures
- Explaining procedures, singing consent forms, and delivering post care instructions
- Preparing and assembling medical record documentation/charts for physician(s)
- Trained new scribes on documentation protocols and electronic health record systems.
- Reviewed and edited clinical documentation for accuracy and completeness.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Provided therapies such as chemical peels
Medical Assistant/ Phlebotomist
MD Kids Pediatrics
Bronx, NY
01.2019 - 10.2019
- Followed triage procedure protocols to obtain information to make accurate assessments.
- Provided front office check in, check out, verify insurance, call for referrals and prior-authorizations, enter billing, and cover some back office duties when needed.
- Administered immunizations and conducted routine screenings for pediatric patients.
- Assisted in patient intake, ensuring accurate record-keeping and scheduling.
Education
Associate of Applied Science - Nursing
Hostos Community College
Bronx, NYMedical Assistant Certificate -
Manhattan Institute
New York, NY06-2019
GED -
Lehman College
Bronx, NY06-2018
Skills
- EClinicalWorks, EHR, CCIQ (5 years)
- Phlebotomy, Immunization administration
- Bilingual, English/Spanish
Certification
- Certified Clinical Medical Assistant (CCMA)
- Medical Billing and Coding Certificate
- Phlebotomy Certificate
- EKG Technician Certificate
- CPR/AED/First Aid
- BLS Certification
Timeline
Medical Assistant/Customer Service Call Center Representative
Urban Health Plan, Inc
02.2023 - 02.2025
Medical Assistant/Scribe
Advanced Dermatology Associates
10.2019 - 06.2021
Medical Assistant/ Phlebotomist
MD Kids Pediatrics
01.2019 - 10.2019
Associate of Applied Science - Nursing
Hostos Community College
Medical Assistant Certificate -
Manhattan Institute
GED -
Lehman College
Skills
- Bilingual Spanish/ English
- Customer service
- Communication Skills
- Multi- tasking
- Word, Excel, Power point