Megan Broughton
Lithonia,GA
Summary
Detail-oriented healthcare professional specializing in clinical operations and Health Information Management. Skilled in patient flow, electronic health records, and medical documentation, with expertise in data abstraction, analysis, and healthcare coding. Holds an Associate of Science in Health Information Management and pursuing a Bachelor's degree, ensuring compliance with HIPAA and safeguarding patient confidentiality.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Medical Assistant/Customer Service Call Center Representative
Peachtree Dermatology
Atlanta, GA
01.2025 - Current
- Abstract complex patient clinical histories, treatment plans and provider notes to facilitate seamless continuity of care
- Recorded vital signs, medication lists, and allergy information before appointments.
- Prepared examination rooms, sterilized instruments, and maintained clinical supplies for daily patient flow.
- Assisted providers with biopsies, excisions, and minor surgical procedures using sterile technique.
- Coordinate patient flow, manage complex-provider schedules, and handle patient correspondence to optimize office productivity
- Collaborate with team members to ensure a standard of care and maintain compliance with local, state and federal health regulations.
Medical Assistant/Inventory Coordinator/Scheduler
Emory University Hospital Midtown
Atlanta, GA
04.2018 - 05.2021
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Regularly checked inventory levels and identified items that needed replenishment
- Maintained accurate inventory records and coordinated purchasing and deliveries
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Verified insurance coverage, processed detailed medical intake forms, and managed inbound/outbound administrative calls for a major hospital network
Education
Associate of Science - Health Information Management
Ultimate Medical Academy
Clearwater, FL11-2025
Skills
- Medical terminology knowledge
- Health Information Management
- Clinical charting
- Charting/Scriber
- Billing/Payment
- Insurance verification
- Medical Documentation
- Data Entry
- Patient Data Analysis
- Data Mining
- Patient Care Coordination
Certification
- Pharmacy Technician - Clayton State University- 2016
- Medical Assistant- Woodruff Medical&Training- 2017
- HIPAA Essentials for Healthcare Professionals - 2025
- Certified Dermatology Clinical Representative- 2025
Timeline
Medical Assistant/Customer Service Call Center Representative
Peachtree Dermatology
01.2025 - Current
Medical Assistant/Inventory Coordinator/Scheduler
Emory University Hospital Midtown
04.2018 - 05.2021
Associate of Science - Health Information Management
Ultimate Medical Academy