Daisy Acuna
Indianapolis,IN
Summary
Diligent receptionist/ store marketer with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
6
6
years of professional experience
Work History
Local Store Marketer
Texas Roadhouse
Indianapolis, IN
02.2023 - Current
- Developed and executed local marketing campaigns to enhance brand awareness and customer engagement.
- Collaborated with community organizations to drive promotional events and increase customer foot traffic.
- Managed social media accounts, creating engaging content that resonated with local audiences.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Monitored campaign performance, adjusting tactics based on analytics to optimize results and reach targets.
- Established relationships with local businesses to create strategic partnerships that amplified marketing efforts.
Server
Texas Roadhouse
Indianapolis, IN
02.2023 - Current
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new servers on menu details, service standards, and operational procedures.
- Resolved customer complaints efficiently, ensuring satisfaction and repeat business.
Receptionist
Acuna Roofing
Indianapolis, IN
03.2020 - 10.2023
- Managed front desk operations, ensuring efficient communication and visitor experience.
- Coordinated appointment scheduling, optimizing daily office workflow for staff and clients.
- Assisted with administrative tasks, including filing, data entry, and record keeping.
- Responded to inquiries via phone and email, providing timely information to clients and visitors.
- Collaborated with team members to streamline processes, reducing wait times for clients.
- send emails and invoices
Lifeguard
Indy Parks
Indianapolis, IN
05.2022 - 2022
- Monitored pool activities to ensure safety and compliance with regulations.
- Assisted patrons in understanding pool rules and safety measures.
- Responded promptly to emergencies, administering first aid as needed.
- Monitored safety of guests in and around swimming pool.
- Participated in training sessions to enhance lifesaving skills and techniques.
Education
High School Diploma -
Excel
Indianapolis, INSkills
- Customer engagement
- Merchandising strategies
- Marketing analytics
- Target audience identification
- Mobile marketing
- Direct mail campaigns
- Time management
- Scheduling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Organizational skills
- Decision-making
- Verbal and written communication
- Microsoft office
- Public relations
- Content creation
- Interpersonal skills
- Client relationship management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Local Store Marketer
Texas Roadhouse
02.2023 - Current
Server
Texas Roadhouse
02.2023 - Current
Lifeguard
Indy Parks
05.2022 - 2022
Receptionist
Acuna Roofing
03.2020 - 10.2023
High School Diploma -
Excel