Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Metro by T-Mobile
Chicago, IL
05.2022 - 07.2024
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Processed transactions using a point-of-sale system.
Helped customers find specific products, answered questions, and offered product advice.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Trained and mentored associates to teach daily tasks and procedures.
Sales Associate
Metro by T-Mobile
Chicago, IL
10.2020 - 05.2022
Processed transactions using a point-of-sale system.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Demonstrated product features and benefits for customers' needs.
Bus Girl
Casa Bonita Restaurant
Libertyville, Illinois
07.2019 - 08.2020
Stocked service areas with cups, plates, napkins, straws and other items.
Assisted in the preparation of large parties and special events to ensure smooth service.
Made friendly conversation with customers to provide enjoyable bar experience.
Assisted servers in delivering food orders to customers.
Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.