Customer service professional with restaurant and hospitality experience. Skilled in multitasking, communication, teamwork, and creating positive guest experiences in fast-paced environments. Bilingual in English and Spanish with strong customer service and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Assistant Lead Server | Lead Server | Server
LOVE BOAT SUSHI
Oceanside
10.2021 - 09.2025
Coordinated training and onboarding for new team members to enhance team performance
Provided exceptional customer service in a fast-paced restaurant environment, ensuring guest satisfaction
Resolved customer concerns professionally and efficiently
Collaborated with management and staff to streamline restaurant operations and improve service flow
Built positive relationships with guests through strong communication and hospitality
Handled multitasking during busy shifts while maintaining quality service
Assisted with team coordination and daily restaurant responsibilities
Server | Cashier | Hostess | Food Runner
DOMINIC'S ITALIAN RESTAURANT
Oceanside
08.2020 - 10.2022
Delivered friendly and efficient customer service in high-volume settings, enhancing guest experience
Accurately processed customer orders and recommended menu items and specials to increase customer satisfaction
Handled cash transactions and maintained accurate payment records
Collaborated with kitchen staff to ensure timely food delivery, contributing to overall dining efficiency
Performed cleaning and restocking tasks to maintain store appearance and readiness.
Server
SUPER SUSHI
Carlsbad
02.2021 - 06.2022
Greeted guests, ensuring a welcoming atmosphere and attentive service
Took and delivered food orders, enhancing guest satisfaction through accuracy and efficiency
Maintained cleanliness and organization, supporting overall dining experience
Maintained cleanliness and organization throughout shifts