Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DAISY CORTES

Oceanside

Summary

Customer service professional with restaurant and hospitality experience. Skilled in multitasking, communication, teamwork, and creating positive guest experiences in fast-paced environments. Bilingual in English and Spanish with strong customer service and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Assistant Lead Server | Lead Server | Server

LOVE BOAT SUSHI
Oceanside
10.2021 - 09.2025
  • Coordinated training and onboarding for new team members to enhance team performance
  • Provided exceptional customer service in a fast-paced restaurant environment, ensuring guest satisfaction
  • Resolved customer concerns professionally and efficiently
  • Collaborated with management and staff to streamline restaurant operations and improve service flow
  • Built positive relationships with guests through strong communication and hospitality
  • Handled multitasking during busy shifts while maintaining quality service
  • Assisted with team coordination and daily restaurant responsibilities

Server | Cashier | Hostess | Food Runner

DOMINIC'S ITALIAN RESTAURANT
Oceanside
08.2020 - 10.2022
  • Delivered friendly and efficient customer service in high-volume settings, enhancing guest experience
  • Accurately processed customer orders and recommended menu items and specials to increase customer satisfaction
  • Handled cash transactions and maintained accurate payment records
  • Collaborated with kitchen staff to ensure timely food delivery, contributing to overall dining efficiency
  • Performed cleaning and restocking tasks to maintain store appearance and readiness.

Server

SUPER SUSHI
Carlsbad
02.2021 - 06.2022
  • Greeted guests, ensuring a welcoming atmosphere and attentive service
  • Took and delivered food orders, enhancing guest satisfaction through accuracy and efficiency
  • Maintained cleanliness and organization, supporting overall dining experience
  • Maintained cleanliness and organization throughout shifts

Education

High School Diploma -

EL CAMINO HIGH SCHOOL
Oceanside, CA

Skills

  • Food Service
  • Customer Service
  • Cash Handling
  • Training New Employees
  • Multitasking
  • Team Collaboration
  • Time Management
  • Problem Solving
  • Leadership Skills

Languages

  • Spanish
  • English
  • Spanish

Timeline

Assistant Lead Server | Lead Server | Server

LOVE BOAT SUSHI
10.2021 - 09.2025

Server

SUPER SUSHI
02.2021 - 06.2022

Server | Cashier | Hostess | Food Runner

DOMINIC'S ITALIAN RESTAURANT
08.2020 - 10.2022

High School Diploma -

EL CAMINO HIGH SCHOOL
DAISY CORTES