Hi, I’m
DAISY DIAZ MOREL
Admin
Tampa,Florida
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring connection, responsibility, and urgency abilities developed over a 2-year career to a growth-oriented role.
Overview
5
years of professional experience
1
year of post-secondary education
1
Certificate
1
Language
Work History
Credit Glory Remote
Billing & Customer Service Virtual Administration
01.2021 - Current
Job overview
- Respond to client emails and phone calls regarding account concerns
- Manage client accounts regarding billing including discounts and invoice management
- Manage a contact list by preparing customer spreadsheets and keep online records
- Address employees’ administrative queries
- Provide customer service as first point of contact
Rite AidBrooklyn
Assistant Store Manager
01.2020 - 01.2021
Job overview
- Established policies and procedures, recruited, and hired personnel, established staff development training program, implemented quality assurance procedures, purchased all capital equipment, and established controls to monitor service delivery
- Determined product lines, maintained inventory levels, managed vendors, designed marketing and sales campaigns, oversaw merchandising, and supervised other assistant managers and the business services, team
- Monitored employee performance, making recommendations for skill development, additional responsibility, promotion, or dismissal
- Managed cash flow, prepared bank deposits, and handled bookkeeping, authorized payments.
Eastern SecurityNew York
Site Manager
01.2018 - 01.2019
Job overview
- Patrolled premises, alerting authorities to suspicious persons, requesting identification, assisting customers, employees, and guests with various requests, and coordinating with the police, paramedic, and fire agencies
- Supervised and monitored activities of up to 15 security guards periodically in an ongoing construction site along with five interconnected buildings totaling 685,000 square feet., providing direction and control necessary for smooth and consistent workflow and continued readiness to ensure safety and protection of more than 100 residents
- Working closely with Account Managers to create a weekly schedule and stay on top of guard timesheets and coverage.
Education
Swedish Institute College of Health Science
Certificate, Medical Billing and Coding
01.2017 - 05.2018
University Overview
GPA: 3.5, Successfully completed all coursework and training requirements in BMC.
Skills
Billing
Additional Information
Volunteered as a mentor at Flow Leadership Dynamics, participating in a group of over 22 participants in couching and mentoring to help them create the life of their dreams.
Certification
Leadership, Flow Leadership Dynamics
Timeline
Leadership, Flow Leadership Dynamics
04-2023
Billing & Customer Service Virtual Administration
Credit Glory Remote
01.2021 - Current
Assistant Store Manager
Rite Aid
01.2020 - 01.2021
Site Manager
Eastern Security
01.2018 - 01.2019
Swedish Institute College of Health Science
Certificate, Medical Billing and Coding
01.2017 - 05.2018
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