SANIYA SETIA
Ellicott City,MD
Summary
Energetic, enthusiastic, hardworking, caring, and skilled student willing to work hard to meet employer objectives. Consistently praised by teachers, coaches and other authority figures for adhering to guidelines and rules, and for following directions diligently. Authorized to work in the US for any employer Customer Service Representative
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Billing and Accounting. Customer Service
Limex Inc.
Baltimore, MD
06.2018 - 01.2020
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
Education
High school diploma -
Howard High School
Ellicott City, MD05.2019
Associate - Social Science
Howard County Community College
Skills
- Microsoft Office (Excel, Word, PowerPoint) Language skills and Certifications
- Listening Music
- Creating Music Fusion
- Accounting
- English
- Microsoft Outlook
- Accounting
- Billing
- Communication Skills
- Customer Service
- English
- First Aid
- Hindi
- Leadership
- Microsoft Outlook
- PowerPoint
- Multitasking abilities
- Conflict resolution
- Basic math
- Teamwork
- Reading comprehension
- Cultural awareness
- Supervision
- Computer skills
- Excellent work ethic
- Responsible
- Troubleshooting
- Written Communication
- Detail-oriented
Certification
Fluent Speaker in English and Hindi.
American Red Cross Certification in First Aid And AED Leadership.
Certified by Super Camps at Stanford University in Technology Gadgets Research and Assessment
Competitive Dancer
Passionate about dancing. Competitively danced for 7 years.
Timeline
Customer Billing and Accounting. Customer Service
Limex Inc.
06.2018 - 01.2020
High school diploma -
Howard High School
Associate - Social Science
Howard County Community College
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