Daisy Esquivel
Los Angeles,US
Summary
An ambitious, focused and experienced individual with great communication skills. A driven achiever with the ability to skillfully complete multiple tasks and projects. An efficient candidate with many years of customer service and office management experience.
Overview
11
11
years of professional experience
Work History
Claims Adjuster
Auto Club of Southern California
Long Beach, California
03.2024 - Current
- Evaluated auto insurance claims for accuracy and compliance with company policies.
- Investigated claim details through interviews and document reviews.
- Collaborated with policyholders to gather necessary information for claims processing.
- Reviewed medical records, police reports and other documents related to claim investigations.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Submitted payment for loss if claim is valid
Commercial Insurance Account Manager
KASH INSURANCE AGENCY
Van Nuys, California
01.2021 - 11.2023
- Endorsement and claims manager/Accounting
- Calculate premiums and establish payment method.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Contact the underwriter and submit forms to obtain binder coverage.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical, and dental insurance, or specialized policies such as marine, farm/crop, and medical malpractice.
- Provided ongoing training support for junior members of staff on commercial insurance topics.
- Analyzed statistical data related to insurance claims, costs, trends, and other factors.
- Work with finance companies to help manage insureds' accounts with any payment balances.
Agent
VERONICAS INSURANCE
Downey
03.2019 - 01.2022
- Responsible for identifying sales opportunities for auto insurance plans.
- Handle policy renewals.
- Provide clients with a coverage plan for auto insurance.
- Answer phone calls and take phone payments. Managed clients' policies and documents.
- Set up appointments and managed multiple calls and tasks.
Insurance Agent
Primerica
06.2019 - 04.2021
- Provided Life Insurance policy protection for clients
- Helped families understand their policy and help them with their financial questions
- Set up appointments with clients, Managed clients policy
- Set up presentations to large groups explaining the products the company offered to families.
Host
California Science Center
04.2018 - 12.2019
- Guided our clients to different exhibits
- Maintained safety in all departments
- Answered questions about the exhibits to the best of my ability
- Security role during main events.
Sales Associate, Team Leader
Robeks
05.2017 - 02.2018
- Cashier
- Smoothie and Juicer Maker
- Restock produce and welcomed guest
- Took online and phone orders.
Receptionist
Los Angeles Unified School District
01.2016 - 12.2016
- Answered phone calls
- Greeted and welcomed guest
- Transferred phone calls by maintaining employee and department directories
- Completed projects assigned
- Assigned multiple tasks
- Directed guest to departments
- Scheduled meetings and appointments for directions
- Worked with excel to schedule meetings.
Receptionist
Los Angeles Unified School District
07.2015 - 01.2016
- - Part Time/ Temporary position - Answered phone calls
- Greeted and welcomed guest
- Transferred phone calls by maintaining employee and department directories
- Completed projects assigned
- Helped students with their temporary job assignments.
Education
Associate of Science - Administration of Justice
El Camino College
Torrence08-2024
High School Diploma -
Junipero Serra High School
06-2018
Skills
- English
- Spanish
- Claims Management
- Underwriting expertise
- Customer Service
- Invoicing and Billing
- Payment Processing
- General accounting
Languages
- English, Expert
- Spanish, Expert
Timeline
Claims Adjuster
Auto Club of Southern California
03.2024 - Current
Commercial Insurance Account Manager
KASH INSURANCE AGENCY
01.2021 - 11.2023
Insurance Agent
Primerica
06.2019 - 04.2021
Agent
VERONICAS INSURANCE
03.2019 - 01.2022
Host
California Science Center
04.2018 - 12.2019
Sales Associate, Team Leader
Robeks
05.2017 - 02.2018
Receptionist
Los Angeles Unified School District
01.2016 - 12.2016
Receptionist
Los Angeles Unified School District
07.2015 - 01.2016
High School Diploma -
Junipero Serra High School
Associate of Science - Administration of Justice
El Camino College