Summary
Overview
Skills
Work History
Projects
Education and Training
References
Websites
Daisy Fields

Daisy Fields

Nashville,USA
Fall seven times; stand up eight.
Japanese proverb

Summary

I am eager to apply for opportunities that leverage my strong foundation in data analysis, developed through coursework and hands-on projects. In my current role, I analyze client data to identify trends and optimize service delivery, which aligns with the critical need to monitor performance metrics effectively.

My experience with SQL enables me to extract valuable insights from data, and I am proficient in creating user stories and product requirement documents. I have a passion for running experiments, setting key performance indicators (KPIs), and maximizing outcomes to enhance product features.

I thrive in collaborative environments, utilizing my strong communication and problem-solving skills to partner with cross-functional teams and deliver innovative solutions. I am dedicated to contributing positively to any organization and supporting its goals.

Overview

8
8
years of professional experience

Skills

  • SQL
  • Excel
  • Tableau Proficiency
  • Designing Data Visualization Dashboards
  • Microsoft Office proficiency
  • Financial Reporting Accuracy
  • Working with cross-functional teams
  • Excellent verbal and written skills

Work History

Client Account Specialist – Pre-Tax

ThrivePass
Dever, CO
04.2022 - Current
  • Analyzed claims data to identify trends and improve client services, enhancing overall customer experience and satisfaction
  • Developed Tableau dashboards to visualize key metrics, effectively communicating insights to support Customer Success and Sales teams
  • Collaborated with cross-functional teams to streamline processes and optimize service delivery, ensuring a personalized approach to client needs

Online Content Moderator

TikTok
Nashville, TN
08.2021 - 12.2021
  • Analyzed user-generated content to ensure compliance with community standards, contributing to overall operational integrity
  • Developed content security standards based on data-driven insights, enhancing platform reliability

Insurance Verification Analyst

Community Health Systems
Nashville, TN
12.2018 - 03.2020
  • Conducted thorough analysis of patient and insurance records, improving operational workflows and minimizing discrepancies
  • Assisted in developing reporting tools that provided actionable insights for operational decision-making

Financial Operations Coordinator

Capstone Pediatrics
Nashville, TN
10.2016 - 12.2018
  • Managed financial transactions and generated detailed reports, supporting the identification of trends and opportunities for process improvement
  • Collaborated with team members to ensure compliance with company policies and accuracy in reporting

Projects

  • Product and Order Revenue Dashboard: Developed interactive Tableau dashboards to visualize popular products, track daily order trends, and analyze distribution, contributing to informed revenue strategies.
  • COVID-19 Rates Dashboard: Analyzed vaccination data and created a Tableau dashboard for clear visual representation, supporting informed decision-making.
  • Fake Fortune 500 Analysis: Used SQL to evaluate maternity leave policies and analyze industry revenues, providing insights for HR and operational improvements.

Education and Training

  • BreakIntoTech – Data Analytics Course
  • Tableau – Tableau Creator
  • Analyst Builder – Data Analyst Roadmap (In Progress)
  • ISC2 Certified in Cybersecurity (CC) – Online Self-Paced Training (In Progress)

References

References available upon request.

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Daisy Fields