Summary
Work History
Education
Additional Information
Timeline
Generic

Daisy Garcia

Revere,MA

Summary

My name is Daisy Garcia. I have worked at LCHC for about 2 years and I could say it's been a great learning experience. I started as a wayfinder. It's working at the front desk and guiding patients to the right location for their needs. However, that is not the only responsibility I have taken being part of LCHC. I have worked in all the adult medicine departments as a receptionist and also as a part of our pediatrics team and Urgent care working as they call a 'floater'. Recently our OB/GYN became my permanent department and the workflow is very different but I was able to adapt quickly to the team. - Waitlist - Faxes - Booking appointments - Reviewing insurances - Phone calls to book appointments - Working fast pace in UC - Using Epic workspace - Checking patients in - Learned how to deescalate situations - Reliable and punctual - Team player mentality - Reading comprehension skills - Adapt to different environments quickly - Verbal/written communication - Written and oral communication skills - Listening skills - Outgoing personality - Helpful to others on my team - Very responsible - Good customer service

Work History

Wayfinder

LCHC
  • Working at the front desk and guiding patients to the right location of their needs.

Receptionist

LCHC
  • Worked in all the adult medicine departments as a receptionist.

Urgent Care

LCHC
  • Worked in Urgent Care as a 'floater'.

OB/GYN

LCHC
  • Currently working in the OB/GYN department.

Sales Associate

Gap Inc.
  • Worked as a Sales Associate at Gap Inc.

Warehouse Associate

Amazon
  • Worked as a Warehouse Associate at Amazon.

Medical Receptionist

Cambridge Health Alliance
10.2023 - Current

I currently work as a Medical Receptionist at CHA and also work at the call center atleast once a week

Education

Currently at North Shore Community College in my sophomore year (fulltime) -

High School Diploma -

Revere High School
Revere, MA
06.2021

Additional Information

I HAVE GOOD COMMUNICATION SKILLS AND IM ABLE TO HANDLE MORE THAN ONE RESPONSIBILITY AT ONCE ESPECIALLY SINCE AT LCHC WE'RE VERY SHORT STAFFED SO A LOT OF TIMES I WOULD HAVE TO WORK ALONE DOING MORE THAN ONE THING AT ONCE AND UNDERSTAND THAT EACH PROVIDER HAS DIFFERENT PREFERENCES WHEN BOOKING APPOINTMENTS. IM ALSO GOOD EITH EPIC I KNOW HOW TO WORK IT VERY WELL AND CAN ADAPT EASILY, I AM ALSO BILINGUAL I SPEAK BOTH ENGLISH AND SPANISH FLUENTLY AND AM FLUENT IN WRITING. CALLING PATIENTS THAT ARE ON WAITLIST AND MAKING SURE THEY'RE ALL SET ON THEIR APPOINTMENTS.

Timeline

Medical Receptionist

Cambridge Health Alliance
10.2023 - Current

Wayfinder

LCHC

Receptionist

LCHC

Urgent Care

LCHC

OB/GYN

LCHC

Sales Associate

Gap Inc.

Warehouse Associate

Amazon

Currently at North Shore Community College in my sophomore year (fulltime) -

High School Diploma -

Revere High School
Daisy Garcia