Daisy Garcia
Miami,FL
Summary
Dynamic Shift Manager at Taco Bell with a strong focus on customer service and employee training. Expert in cash handling and decision-making, consistently resolving customer complaints to boost satisfaction. Committed to maintaining high safety and security standards.
Overview
25
25
years of professional experience
Work History
Shift Manager
Taco Bell
Miami, FL
04.1996 - 01.2021
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Operated cash register by promotions.placing customer orders, receiving cash or credit card payments and balancing cash drawers.
- Trained and coached team members.
- Managed inventory levels by taking daily & weekly inventory, placing food & supply orders, and monitoring & reducing waste.
- Resolved customer complaints promptly, improving satisfaction through effective problem-solving techniques.
- Analyzed sales trends and adjusted staffing accordingly to maximize productivity during peak hours.
- Placing POP signage for pricing and promotions.
Education
No Degree -
Miami Dade College
Miami, FLHigh School Diploma -
Coral Gables High School
Coral Gables, FL06-1991
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Taco Bell
04.1996 - 01.2021
No Degree -
Miami Dade College
High School Diploma -
Coral Gables High School