Highly proactive and ambitious manager with six years of experience in team leadership in the hospitality industry. Background includes sales, management and customer service in fast-paced restaurant setting. Driven food service professional adept at Front of House and Back of House operations. With expertise in staff morale with strong focus in development and training. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Senior Manager
Outback Steakhouse - Bloomin' Brands
03.2017 - Current
Provided strong leadership to 60-80 Outbacker's. To enhance team productivity and morale.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Implemented and developed operational standards, policies and procedures.
Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Certified Medical Coder
Baptist Memorial Hospital Memphis
10.2015 - 01.2019
Verified, coded and added modifiers to diagnoses.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Utilized electronic medical record systems to store, retrieve and process patient data.
Coded E&M charts at rate of 100-150 per day
Certified Medical Coder
Johns Hopkins All Children's Hospital
06.2012 - 10.2015
Verified, coded and added modifiers to diagnoses.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Verified signatures and checked medical charts for accuracy and completion.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Coded E&M and Emergency Room charts at rate of 100-150 per day
Education
Medical Coding And Billing Technical Diploma - Medical Coding And Billing
Cape Coral Technical College
Cape Coral, FL
06.2011
Some College (No Degree) - Business Administration
Florida SouthWestern State College
Fort Myers, FL
Skills
Managing Digital Media
Business Management and Development
Control of Expenses
P&L Responsibility
Organizational Improvements
Financial Management and Reporting
Cost Management
Financial Forecasting
Timeline
Senior Manager
Outback Steakhouse - Bloomin' Brands
03.2017 - Current
Certified Medical Coder
Baptist Memorial Hospital Memphis
10.2015 - 01.2019
Certified Medical Coder
Johns Hopkins All Children's Hospital
06.2012 - 10.2015
Medical Coding And Billing Technical Diploma - Medical Coding And Billing
Cape Coral Technical College
Some College (No Degree) - Business Administration