Daisy Hernandez
Fort Worth,Texas
Summary
Diligent College Student with strong communication skills and customer service skills. Proven ability to handle transactions accurately and efficiently, along with keen attention to detail. Eager to contribute a positive and friendly demeanor to enhance the work environment for customer, as well as co-workers.
Overview
3
3
years of professional experience
Work History
Quality Control Assistant
Chip 1 Exchange
Arlington, TX
05.2022 - Current
- Researched and explored quality issues to report compliance.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
Cashier
Del Toro BBQ
Mansfield, TX
04.2022 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep environment and register area organized.
General Service
Michoacana Pedir de Boca
Fort Worth, TX
05.2021 - 04.2022
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Trained new team members in cash register operation, preparation procedures, and customer services.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Made meals in accordance with company standards and requirements.
Education
Computer Science
Texas Wesleyan University
Fort Worth, TX06-2027
Skills
- Cash Register Operation
- Customer Service
- Cleaning and Sanitizing
- Patient and friendly
- Listening and providing feedback (communication skills)
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Quality Control Assistant
Chip 1 Exchange
05.2022 - Current
Cashier
Del Toro BBQ
04.2022 - 04.2023
General Service
Michoacana Pedir de Boca
05.2021 - 04.2022
Computer Science
Texas Wesleyan University
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