Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Hernandez

Missouri City,TX

Summary

Experienced Dispatcher specializing in dispatch coordination, customer service, and logistics planning. Managed shipment schedules and resolved transit issues efficiently over 8 years in logistics operations. Trained new dispatchers and fostered team collaboration to enhance operational efficiency.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Dispatcher

CPDS LOGISTICS LLC
Houston, Texas
01.2018 - Current
  • Coordinated daily logistics operations to ensure timely dispatch and delivery.
  • Communicated with drivers to provide real-time updates and swiftly resolve transit issues.
  • Assigned drivers to appropriate routes based on customer needs.
  • Managed shipment schedules and tracked deliveries to ensure timely record-keeping.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions.
  • Trained new dispatchers on procedures, tools, and best practices for enhanced efficiency.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Performed administrative duties, including filing paperwork and updating databases, to support management's document review process.

Education

Associate Degree - Criminal Justice

Lone Star College
Houston, TX
05-2026

High School Diploma -

Houston Can Academy
Houston, TX
06-2021

Skills

  • Dispatch coordination
  • Logistics planning
  • Adjusting routes
  • Database management
  • Data entry
  • Time management
  • Problem resolution
  • Team collaboration
  • Customer service

Languages

English
Professional
Spanish
Professional

Timeline

Dispatcher

CPDS LOGISTICS LLC
01.2018 - Current

Associate Degree - Criminal Justice

Lone Star College

High School Diploma -

Houston Can Academy
Daisy Hernandez