Daisy Hernandez Cayetano
Bloomington,WI
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
River Ridge Middle School
Patch Grove, WI
11.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Followed lesson plans designed by absent teachers.
- Monitored student behavior and administered discipline as needed.
Bank Teller
People State Bank
Prairie Du Chien, WI
05.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained compliance with banking regulations by following established policies and procedures consistently.
- Collaborated with team members to streamline operational workflows, enhancing overall service delivery.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Gas Station Attendant
Stop and Go
Bloomington, WI
01.2024 - Current
- Managed cash register operations, including handling transactions and balancing cash drawers.
- Maintained clean and orderly work station.
- Maintained cleanliness of station facilities, including restrooms and convenience store areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Bartender
Prairie Du Chien Country Club
Prairie Du Chien, WI
01.2021 - Current
- Provided exceptional customer service in fast-paced bar environment.
- Crafted and served a variety of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Adapted quickly to changing demands during peak hours, ensuring timely service delivery.
- Participated in training new staff on bar procedures and customer interaction protocols.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
No Degree - Business Administration And Management
UW-La Crosse
La Crosse, WINo Degree - Business Administration And Management
UW-Platteville
Platteville, WI05-2028
High School Diploma -
River Ridge School District
Patch Grove, WI05-2024
Skills
- Attention to detail
- Patience and empathy
- Listening and comprehension
- Decision-making
- Stress tolerance
- Customer service
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
- Memory retention
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
River Ridge Middle School
11.2025 - Current
Bank Teller
People State Bank
05.2024 - Current
Gas Station Attendant
Stop and Go
01.2024 - Current
Bartender
Prairie Du Chien Country Club
01.2021 - Current
No Degree - Business Administration And Management
UW-La Crosse
No Degree - Business Administration And Management
UW-Platteville
High School Diploma -
River Ridge School District