Samira Ould el Gadia
Broken Arrow
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations.
Knowledgeable educator with background in substitute teaching. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills.
Overview
25
25
years of professional experience
Work History
Substitute teacher
Kelly services
Tulsa, Oklahoma
02.2026 - Current
- Tulsa Public schools
- Managed classroom behavior, fostering a respectful and productive environment.
- Collaborated with teachers to ensure continuity of learning and curriculum alignment.
- Engaged students in interactive discussions to enhance critical thinking skills.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Sales representative
Macy's
Tulsa, Oklahoma
11.2025 - 12.2025
- Seasonal staff
- Demonstrated ability to adapt to fast-paced retail environment and meet customer needs efficiently.
- Executed daily sales transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store presentation and merchandising standards.
Administrative Assistant
Maisonneuve-Rosemont Hospital
Montreal, Canada
03.2011 - 09.2018
- Managed scheduling and coordination for multiple departments, optimizing workflow efficiency.
- Assisted in preparing documents and reports, ensuring adherence to hospital standards and protocols.
- Trained new administrative staff on hospital procedures and software utilization, enhancing team productivity.
- Coordinated departmental meetings, prepared agendas, and documented minutes to facilitate communication.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assistant manager
Empire Linen Retail store
Montreal, Canada
07.2001 - 02.2011
- Oversaw daily operations, ensuring compliance with quality and safety standards.
- Resolved customer inquiries and complaints, enhancing overall satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Certificate - administration
University of Quebec
Montreal, Canada03-2011
Diploma of professional studies - secretarial work
EMICA
Montreal, Canada2011
Bachelor of science - Business administration
Hassan II University
Casablanca, Morocco07-2000
Skills
- Providing excellent customer service
- Dynamic employee experienced in both retail store and hospital environment Demonstrated strong organizational skills, attention to detail and efficiency in handling administrative tasks, ensuring smooth workflows and effective support across departments
- Gained comprehensive experience working across multiple departments including human resources, radiology, labor relations
- Classroom organization
- Student tutoring
- Attention to detail
- Staff collaboration
- Classroom and activity supervision
- Time management
- Enforcing classroom rules
- Multitasking
- Organizational skills
- Adaptable
Languages
English
French
Arabic
Spanish
Timeline
Substitute teacher
Kelly services
02.2026 - Current
Sales representative
Macy's
11.2025 - 12.2025
Administrative Assistant
Maisonneuve-Rosemont Hospital
03.2011 - 09.2018
Assistant manager
Empire Linen Retail store
07.2001 - 02.2011
Certificate - administration
University of Quebec
Diploma of professional studies - secretarial work
EMICA
Bachelor of science - Business administration
Hassan II University