Accomplished Rental Assistant at Herr Property’s, recognized for efficiently managing maintenance requests and optimizing time management. Demonstrated expertise in enhancing property standards and guest satisfaction, leading to measurable improvements in tenant retention. Highly organized with a strong background in policy enforcement at Lubbock Health Care Center, resulting in notable gains in inventory accuracy and operational efficiency.
Work History
Rental Assistant
Herr Property’s
Abilene, TX
12.2024 - Current
Organized and maintained a clean, safe, and inviting environment for guests.
Responded to guest inquiries in a timely manner by phone, email, or text.
Answered telephones to assist customers and resolve issues.
Responded to and resolved guest issues or complaints.
Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
Medical Records/Central Supply Coordinator
Lubbock Health Care Center
Lubbock, TX
10.2024 - Current
Communicated with customers, employees and vendors to answer questions and address complaints.
Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
Prioritized and organized tasks to efficiently accomplish service goals.
Purchased, coordinated, and distributed materials necessary for the facility to functions properly.
Planned, organized and monitored the daily operations of the Central Supply Department.
Resolved customer complaints regarding supply shortages or discrepancies in orders received.
Maintained accurate inventory records for all items in the Central Supply Department.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.