Katelyn Robinson
Battle Ground,WA
Summary
Detail-oriented professional with strong client relationship building and maintenance management skills. Proven track record in enhancing customer satisfaction and operational efficiency in property management.
Overview
7
7
years of professional experience
Work History
Rental Assistant
Frank DeShirlia Rentals
Battle Ground, WA
03.2024 - Current
- Assisted customers with rental inquiries
- Collaborated with team members to streamline check-in/check-out procedures.
- Conducted routine inspections of rental equipment for quality assurance.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Organized property showings for prospective tenants, resulting in successful rentals.
- Contributed to overall property success by actively participating in team projects aimed at improving operational efficiency.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
Pet Sitter
Tina Loveall
Battle Ground, WA
07.2020 - Current
- Provided attentive care for pets, ensuring their safety and well-being during visits.
- Administered medications and treatments as instructed by pet owners.
- Maintained cleanliness of pet areas, including feeding and exercise spaces.
- Developed trusting relationships with pets, enhancing their comfort and reducing anxiety.
- Monitored pet behavior and health, reporting any concerns to owners promptly.
- Adapted quickly to changing environments and individual pet personalities during care sessions.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
Volunteer
Captain Strong Primary
Battle Ground, WA
09.2018 - 06.2019
- Assisted in organizing educational activities for students, fostering engagement and participation.
- Supported classroom teachers by preparing instructional materials and maintaining a positive learning environment.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Associate Degree in Massage Therapy - Massage
Pacific Northwest Massage Academy
Vancouver, WA02-2026
Skills
- Client relationship building
- Property management
- Property inspection coordination
- Maintenance management
- Property inspection
- Teamwork
- Attention to detail
- Cleaning and sanitizing
- Maintenance request handling
Accomplishments
- Supervised team of 4 staff members.
- Maintained a %98 occupancy rate through skilled oversight of the full rental cycle for a 30 unit building
Languages
English
Full Professional
Interests
- I enjoy sketching, drawing, and painting, which helps improve my creativity and attention to detail
- Paddleboarding
- Cooking
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering
- Outdoor Recreation
- Dancing
- I like looking at the stars and learning about constellations
- Gym Workouts
- Backpacking and Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Yoga
Timeline
Rental Assistant
Frank DeShirlia Rentals
03.2024 - Current
Pet Sitter
Tina Loveall
07.2020 - Current
Volunteer
Captain Strong Primary
09.2018 - 06.2019
Associate Degree in Massage Therapy - Massage
Pacific Northwest Massage Academy