Daisy Jimenez
San Juan Capistrano,CA
Summary
Detailed DMV Title Clerk with years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in DMVdesk and Dealertrack.
Overview
6
6
years of professional experience
Work History
DMV Title Clerk
Audi Mission Viejo
07.2021 - 11.2023
- Assisted staff members with complex title issues, providing guidance on necessary steps to resolve problems.
- Enhanced office productivity by managing a high volume of title applications and paperwork daily.
- Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
- Collaborated with team members to maintain proper inventory levels of registration materials and supplies.
- Supported management with bank reconciliation for vehicle and wholesale receivables.
DMV Title Clerk
Fletcher Jones Motorcars
09.2019 - 07.2021
- Inspected, prepared, and processed title documents for transfer of ownership.
- Communicated with customers to resolve common title issues.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Expedited out-of-state vehicle transfers by diligently reviewing supporting documents and coordinating with other states'' agencies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained staff on operating procedures and company services.
DMV Title Clerk
Garden Grove Nissan
06.2017 - 09.2019
- Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
- Improved customer satisfaction by efficiently processing DMV title transactions and registrations.
- Resolved customer complaints professionally, addressing concerns promptly and effectively.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
Education
High School Diploma -
South County Community School
San Juan Capistrano, CASkills
- Title processing
- Document Verification
- Policy Knowledge
- Bilingual in Spanish
- Accuracy and attention to detail
- Active Learning
- Licensed Vehicle Verifier
Timeline
DMV Title Clerk
Audi Mission Viejo
07.2021 - 11.2023
DMV Title Clerk
Fletcher Jones Motorcars
09.2019 - 07.2021
DMV Title Clerk
Garden Grove Nissan
06.2017 - 09.2019
High School Diploma -
South County Community School