Daisy Llamas
1923 Glow Pointe
Summary
With a proven track record at FedEx, I excel in staff supervision, enhancing efficiency and customer satisfaction. My expertise in inventory control and operational planning has led to significant process improvements and profitability. My drive to improve quality control and compliance management leads to operational excellence and team productivity.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
FedEx
02.2025 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintain communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels.
Inventory Supervisor
FedEx
01.2022 - 01.2025
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Managed Manhattan and SAP inventory control software systems.
- Optimized warehouse space utilization.
- Collaborated with IT and Philips to troubleshoot and resolve issues within SAP, ensuring minimal disruption to operations.
- Maintained accurate records of team attendance and documented disciplinary actions.
Education
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06-2010
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Customer relations
- Inventory coordination
- Workflow optimization
- Management
- Compliance management
- Operational planning
- KPI tracking
- QDM principles
Timeline
Operations Supervisor
FedEx
02.2025 - Current
Inventory Supervisor
FedEx
01.2022 - 01.2025
High School Diploma -
Moreno Valley High School
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