Daisy lopez
Greenville,NC
Summary
Dedicated and personable professional with a strong background in retail, bringing excellent customer service, multitasking, and communication skills. Known for maintaining a positive attitude, handling high-pressure situations with ease, and creating welcoming environments for all clients and visitors. Ready to transfer my strong organizational skills and attention to detail into any work space.
Overview
5
5
years of professional experience
Work History
PSR SCHEDULER
St. Bernards Heart and Vascular Clinic
Jonesboro, AR
01.2025 - 02.2026
- Schedule and coordinate patient appointments for cardiology and vascular providers while maintaining accurate calendars.
- Greet patients in person and over the phone, providing friendly and professional customer service.
- Verify patient information, insurance details, and demographics in the system.
- Answer incoming calls, address patient questions, and route concerns appropriately.
- Assist Spanish- speaking patients when needed to improve communication and care.
Seasonal Worker
Kohl's
Greenville, NC
10.2024 - 01.2025
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
Sales Associate
Burlington
Jonesboro, AR
03.2021 - 05.2022
- Answered store and merchandise questions and led customers to wanted items.
- Maintained records related to sales for store management.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Health Education
Pitt Community College
Winterville, NCHigh School Diploma -
Trumann Highschool
Trumann, AR05.2024
Skills
Customer service
Effective communication
Time management
Team collaboration
Strong work ethic
Scheduling
Billing procedure
Attention to detail
Problem solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Education and Training
other
Timeline
PSR SCHEDULER
St. Bernards Heart and Vascular Clinic
01.2025 - 02.2026
Seasonal Worker
Kohl's
10.2024 - 01.2025
Sales Associate
Burlington
03.2021 - 05.2022
High School Diploma -
Trumann Highschool
Health Education
Pitt Community College