Daisy Mcmillan
Soperton,GA
Summary
Dynamic and dedicated professional with extensive experience in customer service . Proven ability to connect with customers and go beyond service standards. Strong multitasking and team collaboration skills have consistently helped grow bonds with customers and coworkers in all aspects of work history.
Overview
3
3
years of professional experience
Work History
Waitress
Boneyard BBQ
Soperton, GA
05.2024 - Current
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
La Palmas Mexican Restaurant
Soperton, GA
03.2023 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Representative
Dairy Queen Grill & Chill
Soperton, GA
03.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Coastal Plains High School
Vidalia, GA02.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Service prioritization
- Time management
Timeline
Waitress
Boneyard BBQ
05.2024 - Current
Waitress
La Palmas Mexican Restaurant
03.2023 - 03.2024
Customer Service Representative
Dairy Queen Grill & Chill
03.2022 - 03.2023
Coastal Plains High School