Daisy Mendoza

Oversaw daily operations to optimize customer satisfaction.

• Developed and maintained strong relationships with customers for increased customer retention.
• Cultivated customer relationships by identifying needs and offering tailored services.
• Organized promotional events and interacted with community to increase sales volume.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.