Daisy Miller
Brentwood,CA
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
2027
2027
years of professional experience
Work History
Home Shopping Manager
Safeway
05.2025 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Implemented process improvements to enhance workflow efficiency in store departments.
- Developed schedules to optimize staff allocation during peak hours, improving service times.
- Monitored performance metrics to drive operational excellence across all store functions.
- Trained and mentored team members on best practices for customer service and inventory management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Night Manager
Safeway
10.2024 - 05.2025
- Supervised night operations, ensuring store readiness and compliance with safety protocols.
- Managed inventory levels, conducting audits to minimize shrinkage and ensure product availability.
- Trained new employees on operational procedures and customer service standards.
- Maintained cleanliness and organization of the store environment during operating hours.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Home Shopper
Safeway
04.2021 - 10.2024
- Worked effectively in fast-paced environments.
Customer Service Associate/Cashier
Sportsman's Warehouse
06.2021 - 03.2022
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Resolved customer complaints effectively, ensuring satisfaction and fostering loyalty to the brand.
- Maintained cleanliness and organization of sales floor, enhancing overall shopping environment for customers.
Team Member/Cashier
Kinders Meats and Deli
- Operated kitchen equipment safely, adhering to health and safety guidelines.
- Assisted in daily food preparation and inventory management.
- Collaborated with team members to streamline workflow during peak hours.
Education
Associate of Arts - American Sign Language
Los Medanos College
Pittsburg, CA03.2026
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cleaning Experience
- Food Service
- Cashiering
- Customer service
- Phone etiquette
- Problem management
- Time management
- Adaptability
Languages
American Sign Language - Fluent
English - Expert
Timeline
Home Shopping Manager
Safeway
05.2025 - Current
Night Manager
Safeway
10.2024 - 05.2025
Customer Service Associate/Cashier
Sportsman's Warehouse
06.2021 - 03.2022
Home Shopper
Safeway
04.2021 - 10.2024
Team Member/Cashier
Kinders Meats and Deli
Associate of Arts - American Sign Language
Los Medanos College