Daisy Montilla
Decaturville,TN
Summary
Experienced Case Aide with 3 years of hands-on experience supporting social service professionals. Skilled in client intake, record keeping, and coordinating services. Strong communicator with a focus on client advocacy and crisis intervention. Seeking to apply my expertise in a new opportunity within the social services field.
Overview
3
3
years of professional experience
Work History
Case Aide
Catholic Guardian Services
06.2023 - Current
- responsible to send the travel request and will contact sponsor, child and foster parent if applicable of the travel date and time
- Will be responsible to notify the sponsor of the travel cost and to make arrangements to collect the funds
- Conduct case management tasks as assigned
- Conduct the 30 day follow up call to sponsor and child and complete the ORR 30 day follow up form
- Review the entire file and prepare for closing
- Responsible to assure the children and sponsor are aware of any legal proceedings after release.
- Participated in staff meetings, trainings, and workshops to enhance professional knowledge and skills.
Youth Care Worker
Catholic Guardian Services
09.2021 - 06.2023
- Provided safe and supportive environment for children and adolescents.
- Conducted intake assessments for new clients entering program by gathering background information on their history, strengths, challenges, etc.
- Deescalated crisis situations using effective communication techniques.
- Monitored medication administration for youth in care according to physician instructions.
- Participated in ongoing training opportunities related to trauma-informed care practices.
- Transported youth to appointments, school functions, or other community-based activities as required.
Education
Bachelor of Arts - Criminal Justice
SUNY College At Oswego
Oswego, NY05.2021
Skills
- NYS Fingerprints Cleared
- TCI Trained
- Sexual Harassment Trained
- Mandated Reporter Trained
- CPR Certification
- Relationship Building
- Empathy and compassion
- Crisis intervention
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Case Aide
Catholic Guardian Services
06.2023 - Current
Youth Care Worker
Catholic Guardian Services
09.2021 - 06.2023
Bachelor of Arts - Criminal Justice
SUNY College At Oswego
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