Daisy Mora

• 4dx environment
• Focus on widely important goal, lead measures, score board and cadence of accountability
• Strategic mindset to complete our widely important goal
• Lead28+ Team members under my chart
• Quality Coaching
• Incident reporting
• Safety Observations
• Process observations
• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
• Created employee development programs focused on enhancing technical skills
• Implemented performance metrics tracking system, providing real-time visibility into operational performance
• Analyzed historical data trends using statistical models to forecast future demand accurately
• Investigated root causes of supply chain disruptions or delays and implemented corrective actions to prevent recurrence

• Quality Coaching
• Incident reporting
• Safety Observations
• Leadership Standard work assignment
• Developed and implemented safety protocols to ensure compliance with OSHA regulations
• Implemented quality control measures to ensure accuracy of orders before shipment or distribution
• Analyzed data on key performance indicators (KPIs) such as order fill rate, on-time delivery rate, etc., identifying trends/patterns that impacted operational efficiency
• Collaborated with HR department in recruitment efforts including interviewing candidates for open positions
• Investigated root causes of inventory discrepancies/failures and implemented corrective actions accordingly
• Conducted regular inspections of the warehouse facility to identify potential safety hazards or maintenance needs

• Accomplishments:
• Quality Coaching
• Incident reporting
• Safety Observations
• Process observations
• Attendance conversation
• Safety representative for packing
• Weekly Safety Committee
• Returns SOS/EOD
• Inbound SOS/EOD
• Processing in Returns/RTVs
• Open/Close Trailers
• Closing and opening stations/ inbound
• Incident report
• PDD
• Termination/Harassment
• Termination/Time Fraud
• Termination/Cell phone/Building guidelines
• Department Jam cleared certified

• Administrative assistant Picking Department task-
• Performed data entry tasks to input product information into the system accurately and efficiently
• Generated reports on inventory status, order fulfillment rates, and shipping discrepancies for management review
• Managed multiple tasks simultaneously while maintaining attention to detail and meeting tight deadlines
• Hourly Report
• Staffing Employees at stations
• Filling in data
• Weekly Quality report
• Calculating hours
• Start of shift Email
• End of shift Email

Warehouse associate

• Department: picking/packing ALL STAR
• Top picker
• Runner/clearing all Amber lights and jams on conveyor
• Working the buffer
• Trainer for indirect
• Trainer for picking department
• Safety rep
• For the picking department
• Cross-trained in picking, packing, receiving, shipping

• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc

• Provided exceptional customer service by assisting customers in finding the perfect clothing items and accessories
• Maintained an organized and visually appealing store layout to enhance the shopping experience for customers
• Utilized excellent communication skills when interacting with diverse customers from various backgrounds

• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Maintained a clean and organized work area at all times, including cash registers, fitting rooms, and merchandise displays