Daisy Ortiz
Silver Springs,FL
Summary
Adaptable with a quick-learning ability and for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change. Motivated student ready to apply education in the workplace. Great technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious and driven individual ready and willing to work hard and learn from professionals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Worker
Walmart
Silver Springs , FL
12.2021 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked outgoing orders to provide shipping status to customers.
- Selected products and items from shelves and pallets for customer orders.
- Packaged items with appropriate materials to prevent damage during shipping.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Publix Bakery Associate
college of central florida
Ocala, FL
08.2021 - 10.2021
- Labeled bakery products with prices, ingredients, and allergen information.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided excellent customer service by answering questions about products or taking orders from customers.
- Provided excellent customer service to foster satisfaction and loyalty.
Sales
bealls
Silver Springs , FL
05.2020 - 07.2021
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed transactions in an efficient manner while providing excellent customer service.
- Created price tags and merchandise signs for new items.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Associate of Arts - Health Sciences
College of Central Florida
Ocala, FL05-2025
High School Diploma -
Lake Weir High School
Ocala06-2020
Skills
- Customer service
- Conflict resolution
- Sales techniques
- Task prioritization
- Workplace safety
- Collaborative teamwork
Affiliations
- painting
- trail walking
- traveling
- trying new hobbies
Languages
Spanish
Professional
English
Professional
Certification
- dental assistant certification
References
References available upon request.
Timeline
Retail Worker
Walmart
12.2021 - Current
Publix Bakery Associate
college of central florida
08.2021 - 10.2021
Sales
bealls
05.2020 - 07.2021
Associate of Arts - Health Sciences
College of Central Florida
High School Diploma -
Lake Weir High School
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