Daisy Ortiz
O Teriyaki
Woodland,CA
1
Certification
3
years of professional experience
Dedicated college student balancing online education and work. Experienced in fast-paced customer service, fostering positive relationships and efficiently managing transactions. Strong communicator with solid organizational and problem-solving skills, adaptable to team environments. Committed to continuous learning and proficient in English and Spanish.
Work History
Cashier/Cook
1 Year 1 Month- Operated cash register and processed customer transactions, ensuring accurate and timely service.
- Greeted customers warmly at entrance, fostering a welcoming atmosphere and enhancing overall customer experience.
- Provided exceptional customer service by addressing questions and resolving issues.
- Maintained cleanliness and organization of checkout area and dining space.
- Learned roles of various departments to ensure continuous store operations.
- Prepared ingredients according to recipes and food safety guidelines.
Cashier/Ice Cream Server
9 Months- Delivered high standards of customer service during fast-paced, high-volume shifts, enhancing customer satisfaction.
- Built a loyal customer base through efficient and friendly service, fostering repeat business.
- Notified kitchen staff of shortages and special orders, enabling prompt action and reducing wait times.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Ensured cleanliness and organization of serving and seating areas in compliance with health guidelines.
- Adhered to local health regulations to maintain a safe environment for staff and customers.
Tutor Volunteer
9 Months- Provided tutoring sessions to students in a one-on-one or group setting.
- Taught kids study habits and learning tips
- Proofread homework and assignments for students.
Education
High School Diploma
Skills
Cash register operation
Customer service
Hospitality and accommodation
Time management
Multitasking
Team collaboration
Conflict resolution
Effective communication
Reliability and punctuality
Professionalism
Empathy and patience
Certification
- Food Handlers Certificate
- Typing Certificate
Timeline
Cashier/Cook
O Teriyaki
07.2025 - CurrentRead More
Cashier/Ice Cream Server
Woodlands Delights
04.2024 - 01.2025Read More
Tutor Volunteer
Beamer Elementary School
09.2023 - 06.2024Read More
Woodland Senior High School
High School Diploma
Read More
Education and Training
other
References
References available upon request.