Identified, prioritized, and selected alternative solutions based on analysis to address root cause
Achieved 40% reduction in rate of inaccurate product returns by implementing measures to address incorrect product information and mismatched descriptions
Collaborated directly with work associates, providing valuable feedback and guidance in 1:1 setting
Communicated results of audits to upper management through factual written reports and oral communication
Sales Associate/Cashier
Petsmart
2021.06 - 2021.11
Proficiently executed front-of-store responsibilities including register transactions, phone calls, and pet care assistance
Efficiently processed and picked online orders in timely manner to meet customer expectations
Sales Associate/Cashier
Fashion Q
2020.12 - 2021.06
Demonstrated expertise in front register operations and exchanges/returns
Skillfully organized clothing merchandise by sections and assisted customers with any needs
Brand Associate
Gap Factory Store
2019.11 - 2020.04
Managed and operated fitting room area and handled backstock inventory
Proactively enrolled customers in rewards programs