Daisy Reyes
Mount Vernon
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Deli Associate
DeCicco's & sons
Eastchester
11.2021 - Current
- Effectively managed customer complaints and resolved issues.
- Developed relationships with customers to encourage repeat sales.
- Assisted in the training of new employees on deli operations and procedures.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Cashier Lead
Food Town
Mount Vernon
10.2019 - 09.2020
- Answered store phone and wrote down customer requests for deliveries or large orders.
- Performed opening and closing procedures, such as counting cash drawers.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Pharmacy Cashier
Circle RX Pharmacy
Mount Vernon
11.2016 - 10.2017
- Developed strong knowledge of company products and services in order to provide customers with accurate information.
- Provided assistance to pharmacy personnel as needed including stocking shelves or filing paperwork.
- Proficiently managed the pharmacy register and maintained accurate records of transactions.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06.2017
Skills
- Data entry
- Customer service
- Telephone etiquette
- Time management
- Microsoft office
- Strong organization
Languages
- Spanish, Native/ Bilingual (5 out of 5)
- English, Native/ Bilingual (5 out of 5)
Timeline
Deli Associate
DeCicco's & sons
11.2021 - Current
Cashier Lead
Food Town
10.2019 - 09.2020
Pharmacy Cashier
Circle RX Pharmacy
11.2016 - 10.2017
High School Diploma -
Mount Vernon High School
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