Daisy Rivera
Hampton,GA
Summary
Proven Inventory Specialist, adept in cycle counting and optimizing storage layouts, enhancing inventory accuracy significantly. Excelled in team collaboration, boosting productivity and safety. Skilled in bilingual communication and shipping. Achieved notable customer service excellence, driving repeat business and operational efficiency.
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Carmax Depot
07.2022 - 11.2024
- Enhanced inventory accuracy by conducting regular cycle counts.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each day.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Optimized storage layouts by analyzing space usage.
- Implemented barcode and using scanning technology.
Oven Operator
De Wafelbakkers
01.2021 - 07.2022
- Checked temperature control to maintain proper conditions.
- Collaborated with maintenance technicians to troubleshoot equipment issues, minimizing downtime.
- Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
- Improved production efficiency by consistently monitoring and adjusting oven temperatures and conveyor speeds.
- Met production deadlines consistently through effective time management strategies during busy periods.
- Enhanced product consistency by accurately measuring ingredients according to established recipes.
- Ensured product quality by conducting regular visual inspections and removing any defective items.
- Maintained work area and equipment to comply with company and sanitary standards.
- Reported issues and took action to prevent food safety and food quality problems.
- Observed, maintained and addressed issues to prevent and reduce waste.
- Maintained a clean and safe work environment by adhering to company safety guidelines and performing routine equipment checks.
- Changed molds to accommodate production schedule.
- Leveraged measuring equipment to obtain proper weights.
- Documented daily activities efficiently and accurately with accurate company logs.
Automotive Service Advisor Assistant
T & D Auto Recovery
01.2018 - 11.2021
- Coordinated warranty claims for customers, ensuring timely processing and reimbursement.
- Handled difficult customer situations with professionalism and empathy, resolving conflicts while maintaining a positive relationship with the client.
- Maintained detailed knowledge of various automobile makes and models to provide informed service recommendations to customers.
- Assisted technicians with diagnosing vehicle issues, helping with repair to improving overall time productivity.
- Developed strong relationships with clients, leading to increased customer loyalty and repeat business.
- Vehicle repossession
- Negotiated payment arrangements with delinquent customers.
- Expedited the return of recovered assets to their rightful owners, minimizing inconvenience to affected parties while fulfilling legal obligations.
- Conducted thorough investigations to locate hard-to-find assets, maximizing recovery efforts.
- Reduced company liability by strictly adhering to state laws and regulations during repossessions.
- Maintained open lines of communication with management, providing regular updates on repossession activities and progress toward goals.
- Managed conflict resolution in challenging situations involving upset individuals during repossessions, maintaining a calm demeanor while protecting company interests.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Safely operated tow trucks and other equipment for the secure transportation of repossessed vehicles.
- Enhanced client satisfaction with timely and professional repossession services.
Commercial Driver, Sales Associate
AutoZone
04.2016 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Completed numerous successful assignments without incident or delay during challenging weather conditions or heavy traffic situations.
- Took on additional routes during absence of team members.
- Testing cars with OBD2 reader.
- Testing battery and alternator.
- Minor work on vehicles such as battery, wipper blade, air filters and fuses
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
High School Diploma -
Graphic Communication Arts
New York, NY07-2005
Skills
- Inventory organization
- Shipping and receiving
- Order picking and processing
- Cycle counting
- Audit processes
- Stock replenishment
- Equipment monitoring
- Vehicle loading
- Upselling
- Auto delivery
- Bilingual
Languages
Spanish
Professional Working
Timeline
Inventory Specialist
Carmax Depot
07.2022 - 11.2024
Oven Operator
De Wafelbakkers
01.2021 - 07.2022
Automotive Service Advisor Assistant
T & D Auto Recovery
01.2018 - 11.2021
Commercial Driver, Sales Associate
AutoZone
04.2016 - 01.2021
High School Diploma -
Graphic Communication Arts
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