Daisy Rojas
West Palm Beach,FL
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Energetic specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Overview
1
1
year of professional experience
Work History
Barista
Carmela coffee shop
, FL
10.2023 - 10.2024
- We welcome in our customers always give them your undivided attention as they walk in , ask them if they ever been their before if so give them a minute to look over our menu. & if not proceed to explain to them about where the coffee would come from and how special it was because of where it’s from and how it’s cleaned then show them our menu give them a few minutes till they are ready to order. When due so I would take their order let them pick a seat & then I’ll proceed to make their drinks take it to them & wait on their food to be ready. And when due so I would make sure they had everything they needed before and after taking their food ask if everything is fine , any questions concerns or if anything was missing. Giving good customer service. Makes a customer leave happy & they will want to come back
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
High School Diploma -
Rivera Beach Preparatory Achievement Academy
West Palm Beach, FL05-2023
Skills
- Menu Memorization
- Cash Handling
- Opening and closing duties
- Table Bussing
- Beverage Preparation
- Coffee expertise
- Friendly and outgoing
- Team Player
- Front counter maintenance
- Active listener
- Exceptional customer service
- FLUENT IN [LANGUAGE]
- Excellent memory
Timeline
Barista
Carmela coffee shop
10.2023 - 10.2024
High School Diploma -
Rivera Beach Preparatory Achievement Academy