Daisy Romano
Sandra and Don Walter
DuBois,PA
8
years of professional experience
Compassionate Direct Support Professional with a proven track record in medication administration and crisis intervention, dedicated to enhancing client well-being through trust-building and emotional support. Adept at collaborating with healthcare teams to develop and implement tailored care plans, while demonstrating strong time management and adaptability in fast-paced environments. Committed to improving operational efficiency and providing exceptional care to individuals. great customer service skills well trained in cleaning services.Residential,luxury,and medically.
Work History
Private Home Health Care Provider
1 Year 5 Months- Developed and maintained personalized care plans based on individual patient needs and preferences.
- Provided compassionate personal care, assisting with daily activities and promoting patient comfort.
- Monitored vital signs and reported changes in health status to family members and healthcare professionals.
- Coordinated medical appointments and transportation, ensuring timely access to necessary healthcare services.
Direct Support Professional
8 Months- Medication administration
- Medical and behavioral observation
- Light housekeeping
- Crisis intervention training
- Conducted restraint training sessions for staff to ensure safety protocols were understood.
- Facilitated crisis intervention training to equip staff with effective de-escalation techniques.
- Cultivated trusting relationships with clients through trust-building activities and emotional support, enhancing their overall well-being.
- Prepared and served food for patients, following special prescribed diets.
- Motivated individuals to engage in leisure and social activities, promoting social inclusion and improving quality of life.
- Participated in team meetings to collaborate on client care plans and share progress updates, ensuring effective support and continuity of care.
DSP
1 Year 4 Months- Provided balanced meals for clients, ensuring nutritional needs were met.
- Cleaned living spaces to ensure a tidy environment for clients. and organized clients’ living quarters to make living conditions more hospitable.
- Responded quickly to meet customer needs and resolve problems.
- Evaluated clients’ needs to plan for continuing services.
- Quickly addressed customer needs and resolved issues to improve client satisfaction.
- Participated in ongoing training to enhance own job skills and knowledge.
- Identified ways to improve efficiency in operations and implemented process changes.
- Sought continuing education opportunities to stay current with industry trends.
Server
4 Months- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Communicated effectively with guests to understand and address their concerns.
- Prepared and served food and beverages to customers.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Used good communication skills to reduce guest dissatisfaction.
- Promoted additional menu items to guests to enhance their dining experience.
- Conveyed special dietary needs to kitchen, ensuring personalized meal options for guests.
Housekeeping Team Leader
4 Months- Tracked inventory levels of cleaning supplies and ordered new items.
- Documented room inspections and maintenance requests, facilitating efficient follow-up and resolution.
- Encouraged open communication between staff members so that issues could be addressed quickly.
- Maintained accurate records of room inspections, maintenance requests and other relevant information.
- Tracked inventory levels of cleaning supplies and ordered new items as needed.
- Oversaw performance of housekeeping personnel to uphold and enhance quality standards.
Housekeeper
1 Year 1 Month- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas, ensuring availability of towels and toiletries for user convenience.
- Managed time effectively to ensure timely completion of tasks.
- Proficiently managed time to complete assigned tasks within allocated deadlines.
- Adapted to new work environments, quickly learning processes and procedures to maintain service standards.
Server
9 Months- Anticipated guest needs and responded promptly to requests, enhancing overall customer satisfaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Utilized effective communication skills to address guest concerns and minimize dissatisfaction.
- Assisted with training of new staff members.
- Performed thorough cleaning of designated areas to maintain hygiene standards. and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Fast Food Cashier
1 Year 1 Month- Operated cash register with precision, ensuring accurate transactions and customer satisfaction.
- Took orders while preparing drinks and food items, ensuring timely service and enhancing customer experience.
- Consistently maintained a professional attitude towards customers and coworkers even during busy times.
- Maintained professional demeanor toward customers and coworkers during peak hours, fostering a positive work environment.
- Assisted team members with tasks such as cleaning tables, restocking condiments and disposing of trash.
Education
High School Diploma
Skills
Patient behavior management
Compassionate caregiving
Crisis intervention
Behavior management
Home safety evaluation
Time management
Adaptability and flexibility
Housekeeping tasks
Timeline
Private Home Health Care Provider
Sandra and Don Walter
03.2025 - CurrentRead More
Direct Support Professional
Arc human recourses
07.2024 - 03.2025Read More
DSP
Fayettev inc.
03.2023 - 07.2024Read More
Server
American cruise lines
04.2022 - 08.2022Read More
Housekeeping Team Leader
PennHighlands
10.2021 - 02.2022Read More
Housekeeper
Home wood suites
03.2020 - 04.2021Read More
Server
Dubois Diner
05.2019 - 02.2020Read More
Fast Food Cashier
Burger King
04.2018 - 05.2019Read More
Dubois area high school
High School Diploma
Read More