Daisy Salas Perez
Los Angeles,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount.
Strong background in technology-related roles. Proficient in software development, system administration, and technical support. Possess communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
8
8
years of professional experience
Work History
Cashier
Mr. Bones Pumpkin Patch
Culver City
09.2024 - 10.2024
- Responded promptly to family needs, fostering trust and effective communication.
- Provided strategic purchasing recommendations tailored to customer needs.
- Resolved concerns promptly through effective communication, referring unresolved matters to leadership when needed.
- Ensured accurate money accounting at all times.
- Monitored and replenished products to uphold store presentation standards.
Internet Sales Consultant
Wondries Toyota
Alhambra, CA
04.2022 - 01.2024
- Applied skills in communication and relationships to identify customer demands, raising retention by 15%.
- Contributed to achieving higher sales goals through teamwork-focused efforts.
- Aligned marketing efforts with brand philosophy, leading to exceeding revenue goals.
- Answered 85+ calls per day, exceeding quota by 15%, while corresponding with online customers via electronic mail, text, or other electronic messaging.
- Optimized distribution process by categorizing online inquiries based on location and timing.
Cashier
Boiling Crab
Korea Town
01.2017 - 01.2022
- Mastered multitasking and management in a dynamic setting.
- Gained expertise in using a POS system, boosting overall efficiency.
- Delivered customer service to patrons using active listening and engagement skills.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Education
High School Diploma -
Santee Education Complex High School
Los Angeles, CA06-2014
Skills
- Sales Experience
- Skilled in Customer Relations
- Effective Time Management
- Team-Oriented Approach
- Comprehensive Product Understanding
- Flexible Problem Solving
- Strategic leadership
- Eleads CRM Software Proficiency
- Professionalism and courtesy
- Proficient in Task Management
- Reliability and punctuality
- Work ethic and integrity
Languages
- English, Fluent
- Spanish, Fluent
Professional Development
Vehicle Salesperson (Occupational) License, State of California DMV
References
References available upon request.
Timeline
Cashier
Mr. Bones Pumpkin Patch
09.2024 - 10.2024
Internet Sales Consultant
Wondries Toyota
04.2022 - 01.2024
Cashier
Boiling Crab
01.2017 - 01.2022
High School Diploma -
Santee Education Complex High School
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