Daisy Salvatierra
Sylmar,CA
Summary
- Routinely collaborated with department managers to correct problems and improve services.Assisted in resolving and satisfying client requests and internal operational issues.Identified process improvements in the day-to-day functioning of the department.Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.Strategically planned methods to achieve operational goals and targets.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Signing Agent
Sylmar, CA
08.2022 - Current
- Responsible for mortgage documentation signings and ensure high quality processing time frames as required by the client.
Escrow Assistant
Closed Escrow Inc
Studio City, CA
04.2024 - 09.2024
- Supported team members in managing their workload, contributing to a more productive work environment.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
- Studied and clarified buyer, seller, and lender instructions to determine escrow requirements.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Escrow Assistant
WFG National Title Co
Glendale, CA
07.2019 - 08.2022
- Perform the escrow process as follows: process incoming documents, update files, review title reports, monitor conditions/contingencies and prepare amendments as required
- Perform the close of escrow by working up estimated closing statements, set-up appointments and sign final documents or manage outside signing agencies, make final review of file with all parties involved including brokers and lenders, package loan documents, set up and monitor recording, request title insurance, request funds, balance file, prepare and send closing statements to all parties and order insurance.
Escrow Assistant
USA National Title
Pasadena, CA
06.2019 - 07.2019
- Perform the escrow process as follows: process incoming documents, update files, review title reports, monitor conditions/contingencies and prepare amendments as required
- Perform the close of escrow by working up estimated closing statements, set-up appointments and sign final documents or manage outside signing agencies, make final review of file with all parties involved including brokers and lenders, package loan documents, set up and monitor recording, request title insurance, request funds, balance file, prepare and send closing statements to all parties and order insurance.
Loan Processor
R E Services
Sylmar, CA
01.2018 - 06.2019
- Process Single Family Loans from inception to funding: supporting verifications, appraisal, title, and document signing.
Escrow Assistant
WFG National Title Co
Glendale, CA
10.2015 - 08.2017
- Perform the escrow process as follows: process incoming documents, update files, review title reports, monitor conditions/contingencies and prepare amendments as required
- Perform the close of escrow by working up estimated closing statements, set-up appointments and sign final documents or manage outside signing agencies, make final review of file with all parties involved including brokers and lenders, package loan documents, set up and monitor recording, request title insurance, request funds, balance file, prepare and send closing statements to all parties and order insurance.
Temp. Escrow Assistant
Exclusive Properties Escrow
Simi Valley, CA
08.2015 - 10.2015
- Perform the escrow process as follows: process incoming documents, update files, review title reports, monitor conditions/contingencies and prepare amendments as required
- Perform the close of escrow by working up estimated closing statements, set-up appointments and sign final documents or manage outside signing agencies, make final review of file with all parties involved including brokers and lenders, package loan documents, set up and monitor recording, request title insurance, request funds, balance file, prepare and send closing statements to all parties and order insurance.
Escrow Officer
WFG Lenders Service
Thousand Oak, CA
11.2012 - 04.2013
- Perform the escrow process in a paperless environment as follows: process incoming documents, order demands, update files, review title reports, monitor conditions/contingencies and prepare amendments as required.
Notary
Bank of America
Simi Valley, CA
04.2011 - 05.2012
- Perform high volume of Notary services for the bank, which included but not limited to Mortgage Assignment and Foreclosure Deeds.
Escrow Officer
Valley Escrow, Inc.
San Fernando, CA
03.2003 - 12.2007
- Manage and perform opening of escrows as follows: deposits of money, open title orders, process demands, prepare opening letters, mandatory disclosures, contact all parties involved and prepare instructions and deeds
- Perform the escrow process as follows: process incoming documents, update files, review title reports, monitor conditions/contingencies and prepare amendments as required
- Perform the close of escrow by working up estimated closing statements, set-up appointments and sign final documents or manage outside signing agencies, verify receipt of fund which includes wire transfers, make final review of file with all parties involved including brokers and lenders, package loan documents, set up and monitor recording, request title insurance, request funds, balance file, make disbursements, prepare and send closing statements to all parties and order insurance.
Education
San Fernando Senior High School
San Fernando, CA1991
Skills
- Process Efficiency
- Quality Assurance
- Procedures Management
- Relationship Building
- Time Management
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Loan Document Familiarity
- Processing expertise
Certification
- California Notary Public
- Member of the Escrow Agents' Fidelity Corporation
- Signing Agent
- California Real Estate
Languages
Spanish
Native or Bilingual
Timeline
Escrow Assistant
Closed Escrow Inc
04.2024 - 09.2024
Certified Signing Agent
08.2022 - Current
Escrow Assistant
WFG National Title Co
07.2019 - 08.2022
Escrow Assistant
USA National Title
06.2019 - 07.2019
Loan Processor
R E Services
01.2018 - 06.2019
Escrow Assistant
WFG National Title Co
10.2015 - 08.2017
Temp. Escrow Assistant
Exclusive Properties Escrow
08.2015 - 10.2015
Escrow Officer
WFG Lenders Service
11.2012 - 04.2013
Notary
Bank of America
04.2011 - 05.2012
Escrow Officer
Valley Escrow, Inc.
03.2003 - 12.2007
San Fernando Senior High School